ADITYA BHATIA
Hyderabad
Summary
Result Oriented Professional with almost 4 years of experience as an MuleSoft developer with excellent troubleshooting and development Skills. Involved in requirements gathering, analysis, design, development, testing and maintenance phases of applications. Expertise in technical troubleshooting, solving and analyzing technical issues & performance bottlenecks in MuleSoft applications.
Overview
3
3
years of professional experience
Work History
Technical Support Engineer - MuleSoft
Salesforce
Hyderabad, India
01.2023 - Current
- Resolved over 250+ cases including many high severity production incidents & consistently met SLA.
- Is part of MuleSoft core runtime team which deals with supporting Mule Runtime applications from JVM and Runtime Perspective.
- Identify performance issues for the customers by analyzing & investigating thread and Heap dumps for customers integration.
- Helped customers to investigate and resolve integration issues by analyzing & troubleshooting the logs and worked closely with the engineering team to identify the root cause.
- Created POC’s to replicate customer’s issue at my end mostly for performance tuning of application.
- Contributed to documentation and knowledge articles to improve internal team’s understanding.
Data Engineering Associate
Accenture Solutions Pvt. Ltd
Bengaluru
01.2021 - 01.2023
- Developed Payment Module project using MuleSoft, encompassing API design, development, and integration for recording payments, updating orders, and managing exchange rates. Collaborated on requirement analysis and API design discussions.
- Implemented various MuleSoft connectors including File (FTP & SFTP), Database, HTTP, Webservice Consumer, and Salesforce, ensuring seamless data flow between systems.
- Developed interfaces, orchestrated flows, and performed data transformations according to business logic, utilizing RAML files for REST service exposure.
- Conducted integration testing with cross-functional teams and QA, verifying functionality using POSTMAN and managing code with GIT.
- Provided hypercare support for a Diamond Client's ERP system, utilizing Tibco Iway Integration tool for A2A integration and resolving P1 and P2 tickets promptly.
Education
B.E - IT Engineering -
SKNCOE- Pune University
Pune09.2020
Skills
- Integration tool - Mule ESB
- Programming Languages - C, Python, Core Java
- Database Tools - Oracle, SQL
- Messaging Systems - Active MQ
- Testing Tools - Postman
- Protocols - HTTP, HTTPS, FTP, SFTP, Asynchronous, Synchronous
- Other Technologies & Tools - SOAP & RESFUL webservice, JMS, JIRA, GITHUB, Service Now
Certifications & Accomplishments
- CERTIFICATIONS
a. MuleSoft certified developer-Level 1
b. MuleSoft Certified Integration Associate
- Recognized with Apex Award for FY22 in Accenture
Timeline
Technical Support Engineer - MuleSoft
Salesforce
01.2023 - Current
Data Engineering Associate
Accenture Solutions Pvt. Ltd
01.2021 - 01.2023
B.E - IT Engineering -
SKNCOE- Pune University