Over 1.7 years of experience as a Process Executive in an organization where performance metrics were monitored to track progress and identify areas for improvement, which included machine learning
Overview
2
2
years of professional experience
1
1
Certification
Work History
Process Executive
Cognizant Technology Solutions, CTS
09.2022 - Current
Collaborated closely with other departments for achieving operational excellence across organization.
Investigated basic issues and escalated more complicated concerns.
Improved process efficiency by analyzing, identifying bottlenecks, and implementing corrective actions.
Provided training and mentorship to team members, fostering culture of learning and growth.
Supervised meetings to maintain interdisciplinary communication of process weaknesses and performance.
Built and managed processes for tracking and monitoring department performance, leveraging Excel functionalities such as pivot tables and VLOOKUPs. These tools enabled comprehensive analysis of data, facilitating informed decision-making and driving operational efficiency.