Yamini Meesala
Advisor| Project Manager
Hyderabad
Summary
10 Yrs. of experience in authoring/editing/creating/ globalizing and publishing the content on the websites/ Digital assets that are really time sensitive. CMS tools- hands on experience are AEM 6.5, Wordpress, Content studio. With recent position, proved as Multi-tasking Team Leader / Project manager well-known for executing successful, new initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success. Well-regarded Advisor highly effective at analyzing data and trends to make timely, useful, and effective recommendations. Well-versed in operating in complex, dynamic environments under tight deadlines.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Advisor| Project Manager
Dell International Services
01.2021 - Current
- Worked with team of 20+ professionals focused on meeting project needs / Product launches EN/ Global (28 locales).
- Improved Cycle time metric to 20 days
- Oversee day-to-day operations, and Performance metrics of team (Quality -98%; SLA-95%; AHT- 7 days; RU-99%)
- Preparing and driving WBR/MBR/QBR reviews with Executive leadership and Stakeholders.
- Handling escalations and provide RCA for the same with action items to avoid further in future
- Experienced in creating project plan, delivery of projects, resource management and driving the delivery.
- Coordinated daily activity and flow of projects through multiple departments to verify on-time product delivery.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Reported regularly to managers on project progress and technical problems
- Send monthly Newsletters via mail to org on team achievements
- Refer/ Create excel based/ PowerBI dashboards based on requirements
- Following 4DX methodology and setting up goals/WIGS (Lead Measures/ Lag Measures) on weekly basis and Yearly basis Participated in cross-functional team-building activities.
- Drove team success through shared vision and recognition of quality performance.
Sr. Analyst| Web
Dell International Services
01.2018 - 01.2021
- Experience in eCommerce Project Handling
- Led different projects/ launches as POC like Linked sites project during site convergence, DFS project , Dell Technologies world, VM world
- Traffic Cop for request allocation – Content Workflow Management and allocation of work on rational basis
- Set up quality Process (Prelive/ Post live) as key Ops metrics for team and send weekly quality reports to team
- Manage issues, risks & track deliverables
- Trained new ~6 team members on process and helping them to close their requests
- Attend/ Arrange calls to streamline process and send status reports, and MOM to team
- Create/maintain/migrate content (Press releases, CSR, events/ DAM assets) of Delltechnolgies.com in AEM
- Share new topics, knowledge to large audience in COPS meetings
- Integrated SEO measures into customer-facing content to optimize search rank and ease user discovery
Analyst/Web Producer
Dell International Services
01.2016 - 01.2018
- SPOC for reporting and replicated 5 dashboards in Tableau for different teams as part of OPS excellence
- Part of Tiger team to change SNS workflows and maintain Threshold in SharePoint
- Trained new teams on product launch process and supported other teams during BF/CM and new launches
- Validated results and performed quality assurance to assess accuracy of data
- Identified and resolved problems through root cause analysis and research
- Maximized team knowledge and productivity by training, monitoring, and directing employees in application of best practices and regulatory protocols
IT Enabled Ops Process Associate
Dell International Services
01.2014 - 01.2015
- Stakeholder Management - Interacting with clients and stake holders over mail and IM to support their requests on daily basis
- Product Content Sustaining Support - Handling content management in Designing, Authoring & Publishing Dell Websites for countries World-wide
- POC for Communication KPIs for team
- Creating and Sending Monthly Newsletter to stakeholders – over 10 newsletters sent in FY15/FY16
- Sending and reporting Stakeholder Satisfaction Survey to Stakeholders on team –performance
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
IT Enabled Ops Process Sr. Representative
Dell
01.2012 - 01.2014
- Product Content Sustaining Support - Handling content management in Designing, Authoring & Publishing Dell Websites for countries World-wide
- Led 15 projects and analyzed data to identify opportunities for improvement
- Proved successful working within tight deadlines and fast-paced atmosphere
- Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Collaborated with team members to achieve target results of SLA 95%
- Used Microsoft Word and other software tools to create documents and other communications
Education
Bachelor of Science - Electrical and Electronics Engineering
Dr. Paul Raj Engineering College
Telangana 10.2007 - 05.2011
Skills
Project management
Additional Information
- 4- Shout out Awards 3- Bravo Awards 2- Applause Awards
Timeline
Advisor| Project Manager
Dell International Services
01.2021 - Current
Sr. Analyst| Web
Dell International Services
01.2018 - 01.2021
Analyst/Web Producer
Dell International Services
01.2016 - 01.2018
IT Enabled Ops Process Associate
Dell International Services
01.2014 - 01.2015
IT Enabled Ops Process Sr. Representative
Dell
01.2012 - 01.2014
Bachelor of Science - Electrical and Electronics Engineering
Dr. Paul Raj Engineering College
10.2007 - 05.2011
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