Vijaya Likki

• Responsible for administrative and operational tasks involved in managing employees throughout their employment lifecycle that is from onboarding till pre and post offboarding.
• Developed New hire orientation deck for India with company and retiral benefits with process guides which helps reduce tickets and meet employee self efficiency.
• Identified manual procedure, developed and implemented new hire onboarding process for India by collaborating with Benefits, payroll, legal team and Workday tech team.
• Responsible in managing employee records in Workday. Created process guides for complicated Workday changes like supervisory org etc., requests to minimize checks.
• Contributed idea to have frequently asked letters such as address verification and vacation letter automated into Workday.
• Gained knowledge and experience by volunteering to be part of Taiwan time off Workday testing. Identified issues using Workday sandbox and shared with team for further follow up and implementation.
• Drafted responses based on tickets trends received via Service Now to ease process and close tickets within stipulated SLA. Strives for continuous improvement in service to gain customer satisfaction and minimize complaints on delivery of HR Services.
• Built strong relationships with Regional HRBPs, other Regional HR Services Advisors, Functional teams to provide on time & quality solutions to Employees and Managers.
• Participated in internal benefits site Benefex testing and made sure all entered information flowing correctly to respective teams.
• Payroll and Benefits administration. Handling monthly reports and audits.
• Contributed in setting up POSH(prevention of Sexual Harassment) committee and respective training and compliance activities.
• Plays critical role in ensuring compliance by actively monitoring and implementing policies, procedures, and practices that align with legal and regulatory requirements.
• Supporting internal and external audits by providing employee and benefits data or reports.

• Acting as first phase to employees and ex-employees based in India and handling query management via Service now tool.
• Proved capability to handle tickets close to 50 queries in week, after benefits rolled out, without any complaints from employee/managers.
• Responsible for employee cycle from onboarding to offboarding. Automated new hire orientation by recording benefits and meets employee self efficiency.
• Contacting employees incase of any ambiguity to complete assigned task quickly and effective way and meet employee satisfaction.
• Responsible for driving standardization and continuous improvement in service to gain customer satisfaction and minimize complaints on delivery of HR Services.
• Building and sustaining strong relationships with Regional HRBPs, other Regional HR Services Advisors, Functional Services team provide on time & quality solutions to Employees and Managers.
• Handled exit administration and coordination for redundancy or layoff projects India, Japan countries.
• Providing monthly statutory reports to consultants.
• Handling payroll administration with necessary timely reports.
• Handling HR documentation throughout employee cycle and updating Workday tool as and when changes take place.
• Handling PF & Medical Insurance issues of employees.
• Supporting internal and external audits by providing requested employee and benefits data or reports to auditors.
• Handling employee expense and reimbursement queries and approving same via concur tool according to company policy.
• Handling exit formalities upon exit clearance from all departments via Exit tool and providing necessary documents.

During the period of July 2017 – August 2018, as Associate HR Advisor the responsibilities were:

• Acting as first phase to employees based in India and handling query management via Service now tool.
• Accountable for E2E process i.e. providing solutions for all employees and managers inquiries as per local HR Policies and practices.
• Responsible for driving standardization and continuous improvement in service to gain customer satisfaction and minimize complaints on delivery of HR Services.
• Building and sustaining strong relationship with Regional HRBPs, other Regional HR Services Advisors, Functional Services team provide on time & quality solution to Employees and Managers.
• Providing monthly statutory reports to consultants.
• Handling payroll coordination with necessary timely reports.
• Handling HR documentation throughout employee cycle and updating Workday tool as and when changes take place.
• Handling PF & Medical Insurance issues of employees.
• Handling employee expense and reimbursement queries and approving same via concur tool according to policy.
• Handling exit formalities upon exit clearance from all departments via Exit tool and providing necessary documents.

During the period of March 2016 – June 2017, as HR Operations Executive the responsibilities were:

• Responsibilities encompass variety of roles over India, Australia, Japan, Singapore, Hongkong locations.
• Taking care of employee induction and onboarding.
• Handling HR documentation throughout employee cycle and updating Peoplesoft as and when changes take place.
• Audits and report verification to ensure information processed is accurate.
• Supporting audits for APAC regions.
• Leave Management.
• Query Management.
• Employee master maintenance.
• Handling payroll coordination.
• Handling PF & Medical Insurance issues of employees

• Taking care of employee induction and onboarding .
• Coordinating with campus drives.
• Handling HR documentation throughout employee cycle and updating Pulse HRM as and when changes take place.
• Maintenance of employee records and ensuring all files are up to date.
• Providing payroll inputs to finance team for timely salary disbursal.
• PMS Management.
• Handling HR general administration.
• Taking care of F&F formalities and settlements.
  

• Handling Recruitment process of the department and closed various sales positions and received an appreciation from Head HR for that financial year.
• Taking care of employee induction and onboarding.
• Handling HR documentation throughout the employee cycle and updating sharepoint systems as and when the changes take place.
• PMS Management
• Preparing the monthly payroll report for contractors and sharing with the vendor for salary processing.
• Supporting internal and external audits
• Handling HR general administration
• Verifying the medical reports and its eligibility as per the policy and send over to the respective department for further processing.
• T&D coordination
• Employee Welfare & Engagement activities coordination.
• Taking care of F&F formalities and settlements of full time employees.

• Recruitment
• Training & Development
• General Administration
• Vendor Management