VITHARESH RAVI
Certified Scrum Master | Program Manager
Hyderabad
Summary
Accomplished Program Manager with over 7 years of experience in project management, encompassing project planning, tracking using Microsoft Project and JIRA, status reporting, client management, and delivery management. Proven track record of managing complex projects and leading cross-functional teams to successful outcomes. Highly self-motivated with exceptional organizational and prioritization skills, adept at handling multiple tasks in dynamic, high-volume environments.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Program Manager
D-Link India
9 2021 - Current
- Coordinated seamlessly with internal teams and external vendors to ensure smooth project execution
- Oversaw projects to ensure timely delivery within scope and budget
- Defined project scope and objectives, engaged stakeholders, and ensured technical feasibility
- Optimized resource allocation for project success
- Managed changes in project scope, schedule, and costs effectively
- Utilized advanced project management tools to assess performance
- Provided regular updates and escalations to management for transparency and issue resolution
- Cultivated strong client and stakeholder relationships, managing expectations effectively
- Conducted comprehensive risk management to mitigate project risks
- Developed and maintained detailed project documentation.
NOC Engineer
Vodafone Idea Ltd
10.2019 - 09.2021
- Managed 24/7 NOC operations, ensuring uninterrupted service delivery
- Identified and resolved faults using Network Management System (NMS) within SLAs
- Provided insights for proactive decision-making to NOC head based on reported alarms and events
- Facilitated OEM remote access, enhancing collaboration and issue resolution efficiency
- Escalated issues to relevant domains for timely resolution of customer-impacting outages
- Raised incident Trouble Tickets (TTs) in IT Service Management (ITSM) for RAN and infrastructure alarms
- Compiled Root Cause Analysis (RCA) and Resolution/Fix Optimization (RFO) reports for continuous improvement
- Prepared and presented uptime and alarm status reports.
Project Coordinator
Indus Towers Ltd
02.2019 - 10.2019
- Managed timely upgrades of SR/SO sites with optimal budget allocation
- Ensured quality and safety compliance during project execution
- Led electrification of RFAid Non-EB sites, enhancing operational efficiency
- Resolved constraints at SEB and DISCOM levels, securing refunds for non-feasible sites
- Monitored project execution, resolving queries for efficient delivery
- Conducted regular meetings with vendors to promote effective collaboration
- Implemented strategies to reduce high fuel consumption at sites.
Network Engineer
Tata Communications Ltd
01.2017 - 02.2019
- Supported stakeholders by coordinating projects and ensuring safety standards compliance
- Led integration and commissioning activities to meet SLA timelines
- Monitored network equipment performance through NOC support
- Updated installation details, ensuring accurate project documentation
- Collaborated with corporate clients, delivering tailored internet solutions
- Managed 24/7 field team, ensuring prompt network issue resolution
- Prepared daily reports for RF optimization and network element uptime.
Education
Bachelor of Engineering - Electrical, Electronics Engineering
Anna University
Chennai 08.2010 - 05.2014
Skills
Project Planning and Execution
Project Management
Scrum Framework Expertise
Team Leadership
Cross-Functional Collaboration
Risk Analysis and Management
Budgeting and Financial Management
Project Planning and Execution
Certification
Certified Scrum Master (CSM)
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Telugu
Intermediate (B1)
Kannada
Intermediate (B1)
Hindi
Elementary (A2)
Software
Microsoft Office
JIRA
Bugzilla
Redmine
Timeline
Certified Scrum Master (CSM)
07-2024
C Language
09-2022
CCNA
08-2021
NOC Engineer
Vodafone Idea Ltd
10.2019 - 09.2021
Project Coordinator
Indus Towers Ltd
02.2019 - 10.2019
Network Engineer
Tata Communications Ltd
01.2017 - 02.2019
Bachelor of Engineering - Electrical, Electronics Engineering
Anna University
08.2010 - 05.2014
Program Manager
D-Link India
9 2021 - Current
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