Summary
Overview
Work History
Education
Skills
Timeline
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Vijay Saradhi Pamula

Vijay Saradhi Pamula

Hyderabad

Summary

11+ years of experience in Account management, Digital Transformation and business development in the space of Cpass, SaaS Specialized in solution-based approach towards the customer needs. Develop Business need requirement scope, processes, and solution. Possess in-depth knowledge of proposal preparation, negotiations and margins. In-depth understanding API integrations, CRM tools and Plugins. Worked with clients in multiple industries such as Ecom, Fintech, Technologies, BFSI, Start up unicorn, Health care.

Overview

11
11
years of professional experience

Work History

Head of Solutions Engineering

VeUp Technologies Pvt LTD
01.2024 - Current
  • End to end ownership of Growth Strategy, identifying, closing high-value opportunities, positioning our CPaaS Platform.
  • Forecast and monthly and quarterly commitments. Develop and grow VeUp visibility and relationships across multiple levels within customer organization.
  • Navigate through decision makers and influencers. •
  • Deploy solution-selling methodology to facilitate customer evaluations and to help them understand Bird’s unique differentiation.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.

Sr.Digital Solution Advisor

HighRadius Corporation
06.2023 - 08.2023

Developing and execution of a comprehensive opportunity plan with Account

  • Executives (AE), with mixture of sell-to and sell-through strategies
  • Strategize deal movement uniquely through every sales stage that helps establish HighRadius value proposition clearly.
  • Understand customer's business to be able to explore automation opportunities
  • Build and develop cost benefit ROI, Business Case Models, Functional and technical maturity assessments for clients based on opportunity scope
  • Identified potential areas for improvement within existing solutions, leading to optimized performance and increased customer satisfaction.
  • Collaborated with cross-functional teams to ensure seamless integration of proposed solutions.

Account Manager

Kaleyra,Solutions Infini Technologies India Pvt Ltd
02.2015 - 05.2023
  • Responsible for leading existing business and driving growth for portfolio of engagements within global accounts, with direct revenue margin and customer satisfaction goals
  • Create business strategies to successfully achieve client business goals
  • Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within account / client portfolio
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Managed diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Improved overall team productivity by implementing best practices in organization and time management.
  • Joined as Assistant manager and got promoted twice

Sales Officer

HSBC Dubai
02.2014 - 08.2014
  • Ensuring superior client experience through best in class on boarding process and for customer on boarded by sales & service team through reduced turnaround time and rejects across products
  • Maintaining a good relationship with the companies in the portfolio
  • Regular visit to the companies of Approve Employer list of companies
  • Ensure customer satisfaction on the product & service offered and to receive feedback on them.
  • Supervised, trained and mentored staff of 3, resulting in consistent team achievement.

Sales Executive

Citibank
03.2013 - 02.2014
  • To increase sales acquisition in retail banking
  • Unique contribution to achieve given targets and provide new and existing customers high standards of customer service
  • Develop effective relationships with key internal executives, BU heads, Solution
  • SME's, and Sales and Delivery Leaders
  • Responsible for account strategies, and work directly with client to become as the trusted advisor.

Education

MBA - Business Administration And Management

Amity University
Bangalore
08.2013

B.Tech - Bio Technology

Koneru Lakshmaiah College of Engineering
Vijayawada, AP
05.2011

Skills

  • Data Analysis
  • Cost Optimization
  • Multitasking
  • Excellent Communication
  • Attention to Detail
  • Planning & Strategy
  • Flexible and Adaptable
  • Critical Thinking
  • Customer Relations
  • Decision-Making
  • Solution based approach
  • Calm Under Pressure

Timeline

Head of Solutions Engineering

VeUp Technologies Pvt LTD
01.2024 - Current

Sr.Digital Solution Advisor

HighRadius Corporation
06.2023 - 08.2023

Account Manager

Kaleyra,Solutions Infini Technologies India Pvt Ltd
02.2015 - 05.2023

Sales Officer

HSBC Dubai
02.2014 - 08.2014

Sales Executive

Citibank
03.2013 - 02.2014

MBA - Business Administration And Management

Amity University

B.Tech - Bio Technology

Koneru Lakshmaiah College of Engineering
Vijay Saradhi Pamula