As a seasoned MS IT and PSM-certified Senior Program Manager, I leverage 16+ years of global experience in IT Program Management, Service Delivery, and Test Delivery Management across both SAP and non-SAP environments, with onsite experience in Europe, deliveringstrategic value to multinational clients.
I excel at successfully leading complex SAP & non-SAP Programs and QA test delivery initiatives, from building to testing and delivering high-quality digital solutions. My expertise spans SAP Native HANA, SAP BW HANA, SAP S4HANA, Agile (SAFe, Scrum) transformations, AWS Cloud Services and Azure ADO.
I leverage deep experience in SAP Program Management, Agile Program Management (SAFe, Scrum) and robust program governance to consistentlyensuretimely delivery and exceed client expectations.
My strong technical background, combined with leadership, problem-solving and stakeholder management skills, drives excellence in quality assurance and testing outcomes. I'm excited to bring my expertise to new challenges and contribute significantly to team success.
CORE COMPETENCIES :
- Functional testing, Regression testing, System Integration Testing (SIT), End-to-End (E2E) testing, User AcceptanceTesting (UAT) Support, Performance testing, Business Roles / Authorization, Performance tuning, Manual and Automation testing.
- Oversee end-to-end test delivery across Programs/Projects, ensuring adherence to quality standards, timelines, and budget.
- Developed test strategies, test plans, and test cases in collaboration with project and program teams.
- Analyzing test results and driving continuous quality improvements.
Key Roles : Senior Technical Program Manager (SAP & non-SAP Program and QA Test Delivery) / Service Delivery Management (SDM) /
SAP Program Manager (Native HANA, BW HANA, S/4HANA & non-SAP Program & QA Test Delivery)
Key Responsibilities :
• Multifaceted Leadership : Served as Senior Technical Program Manager (SAP & non-SAP Program Management and QA Test Delivery), Agile Program and Project Management, Program Test Delivery Manager / SDM (AWS Cloud Data Migration), SAP Program / Product SDM, Initiating, managing, and executing SAP and non-SAP program and test delivery.
• Program Management and QA Test Deliverables : Managing and leading Program and QA test deliverables for multiple Project releases, including New Data Models and existing Data Models enhancements, delivered with respect to SAP Native HANA / SAP BW HANA / S4HANA / SAP HANA / ODW HANA testing, Webi Reports, ODX testing in AWS Portal for multiple SAP functional modules/domains, including (Logistics, Supply Chain, Customer Services(CS), Financial Services) and ODX testing in AWS cloud Data Migration, Agile Scrum and SAFe(Scaled Agile) deliverables.
• Development & Testing Ownership : Undertaking and managing complete development & testing ownership, ensuring comprehensive testing coverage and delivering high-quality results.
• Programs/Projects Setup and Execution : Defining processes and team structure, creating and managing workplans, mitigating risks, establishing collaborative working relationships and supporting successful programs and projects execution.
• Program Planning and Execution : Planning, initiating, and executing the Programs/Projects, this includes gathering business requirements, creating Program schedules, ensuring Programs are completed on time and within budget.
• Progress Monitoring : Tracking and analyzing the program and projects progress, identifying areas for improvement, and ensuring projects are on track to meet objectives.
• SDLC / STLC Implementation and Control : Implemented and controlled software development life cycle and software testing life cycle phases, processes, and activities for the programs and projects within SAP Practice, Testing Practice, and Project and Program Management Practice.
• Team Management and Mentorship : Managing and mentored diverse teams of software testing professionals, fostering growth, expertise, and collaboration.
• Large-Scale Team Collaboration : Collaborating with a team of 50+ software professionals across various Projects and Program phases and activities, driving the Program and Project ssuccessfully.
• Resource Allocation : Efficiently managing resources, including personnel, budget, and time, to optimize project outcomes.
• Quality Assurance : Ensuring that all deliverables meet the required quality standards and specifications.
• Testing Methodology and Process Development : Defined and implemented testing methodologies, standards, and processes to drive consistency and efficiency in testing.
• End-to-End Test Delivery Management : Managed comprehensive test delivery across projects and programs, ensuring strict adherence to quality standards, timelines, and budget.
• Test Planning and Strategy Development : Developed comprehensive test strategies, test plans and test cases in close collaboration with projects and program teams.
• Test Result Analysis and Quality Improvement : Monitoring and analyzing test results, identifying areas for improvement and proposing corrective actions to ensure continuous quality enhancement.
• Testing Solution Management : Managed scope, timelines and effort to design and develop testing solutions across multiple programs, ensuring alignment with stakeholders to meet business expectations and commitments.
• QA Delivery and Sign-off : Delivered high-quality QA testing deliverables (Functional, SIT, Regression, E2E testing), ensured QA deliverables met client expectations and project requirements, and provided QA Sign-off and approval for the production/product release, ensuring quality standards were met before scheduled timelines.
• Stakeholder Management : Keeping stakeholders informed about Program/Projects/Product status, milestones, and issues that may impact project timeline or outcome, providing recommendations to stakeholders on Test Strategies and Quality metrics.
• Customer Relationship Management : Establishing and executing customer relationship engagements, engaging and collaborating with stakeholders, understanding business objectives, requirements, and expectations, building strong relationships to drive customer satisfaction and customer success.
Key Roles : Technical Project & Test Delivery Manager (SAP and non-SAP Applications)
Key Responsibilities :
• Multi-Faceted : Performed multiple roles as a Technical Project & QA Test delivery Manager, managing and executing development and testing projects for SAP and non-SAP applications and as SAP Technical Lead, providedtechnical expertise and leadership for SAP consulting, build and testingprojects.
• Project Management : Initiating and managing QA Test delivery Projects, ensuring successful execution and delivery.
• TestingOwnership : Undertaking full responsibility for testing activities, implementing and controlling STLC phases, processes and activities for the projects within Testing and SAP Practice.
• Team Leadership : Directing and mentoring a diverse team of 15+ software testing professionals.
• Team Collaboration : Working with a 30+ member project team of software professionals, collaborating on different project phases and activities. Ability to workeffectively with cross-functional teams.
• Customer Relationship Management : Establishing and executing customer relationship engagements, engaging and collaborating with stakeholders, understanding business objectives, requirements, and expectations.
• SAP Technical Expertise : Managing and executing SAP and non-SAP development and testing projects, leveraging technical expertise as an SAP Technical Lead and Manager.
Key Roles : Senior Software Engineer
Key Responsibilities :
• Business Intelligence (BI) Testing : Analyzing business requirements, reviewing test cases, preparing test data, and executing test scripts using the data in the SAP BI system to ensure accurate testing and validation for BI Unicode cycle and integrationtesting
• Standardization and Process Improvement : Finalizing SAP and QTP standards and processes, ensuring team-wide adoption and consistency in automation efforts
• Functional Process Flow Analysis : Analyzing and understanding functional process flow in manual scripts, ensuring alignment with business requirements
• Defect Tracking : Identifying and raising error/defected scripts in defect trackers, ensuring timely resolution and tracking
EDUCATION :
▪ MS in Information Technology,
University of Ballarat (Now it's “Federation University Australia” (FedUni)), NSW, AUSTRALIA - 72%
▪ B.E - Bachelor of Engineering, Gulbarga University, Karnataka, INDIA - 64%
CERTIFICATIONS :
TECHNICAL SKILLS :
INTERESTS :