VENKATESH GOGINENI
STORE MANAGER
Kukatpally
Summary
Experienced and Accomplished as Manager with 13+ years of experience. Quick and effective at decision making,while maintaining excellent customer service,Dynamic relationship-builder with organized nature and focused on maximizing team efficiency.
Overview
13
13
years of professional experience
3
3
Languages
Work History
STORE MANAGER
Bajaj Electronics
04.2016 - 06.2024
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Floor Manager
Sony Electronics
03.2011 - 01.2016
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Collaborated with marketing teams to plan in-store events that attracted new clientele and increased foot traffic to the store.
- Established strong vendor relationships to negotiate favorable pricing terms and delivery schedules.
- Conducted regular performance reviews for team members, setting clear expectations and providing career development guidance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
M.CA - Computer And Information Sciences
ROVER COLLEGE
CHENNAI 04.2001 -
Skills
Team Development
Store operations
Staff Management
Store displays
Inventory Management
Sales Analysis
Timeline
STORE MANAGER
Bajaj Electronics
04.2016 - 06.2024
Floor Manager
Sony Electronics
03.2011 - 01.2016
M.CA - Computer And Information Sciences
ROVER COLLEGE
04.2001 -
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