Venkatesh G

Software Engineer

Hyderabad

Summary

Driven Technical Assistant with proven expertise in managing computer hardware and software systems at Keybell Solutions. Excelled in resolving over 95% of technical issues, enhancing operations support and customer assistance. Skilled in database management and administrative tasks, demonstrating a unique blend of technical proficiency and exceptional interpersonal abilities.

Overview

year of professional experience

Language

Work History

Technical Assistant

Keybell Solutions

03.2022 - 02.2023

Installing, modifying, repairing, and managing computer hardware and software systems
Resolving technical requests or problems
Troubleshooting technical and process issues

Education

Bachelor of Science - Computer Science

Aurora Degree And PG College

Hyderabad, India

04.2001 -

Skills

Customer or student assistance
Operations Support

Administrative Skills
Database Management

Software

Salesforce Einstein Analytics

Provide functional and technical direction to deliver resources to the project team.
Support through a clear, articulate expression of expertise in the Einstein AI and analytic tool.
Develop Einstein platform expertise and advise on solutions that adhere to platform best practices.
Understand/Gather Analytics requirements and Identify product requirements for future enhancements.
Develop and maintain dashboards, Datasets, Recipes, Dataflow in Einstein for all functional teams

Timeline