Venkata Sai Rahul Adapa
Hyderabad
Summary
Proven Salesforce Administrator with a track record of enhancing system efficiency and user support at Amazon and Genpact. Skilled in automating processes and streamlining data management, demonstrating exceptional problem-solving and collaboration abilities. Achieved significant improvements in workflow optimization and technical issue resolution, excelling in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Salesforce Administrator
Genpact
04.2021 - Current
- Resolved technical issues promptly and effectively, providing exceptional support to Salesforce users across the organization.
- Enhanced Salesforce system efficiency by optimizing workflows, automating processes, and streamlining data management.
- Collaborated with cross-functional teams to gather requirements, design solutions, and deploy custom Salesforce features tailored to business objectives.
- Proved successful working within tight deadlines and a fast-paced environment.
Salesforce Administrator
Amazon
06.2016 - 04.2021
- Resolved technical issues promptly and effectively, providing exceptional support to Salesforce users across the organization.
- Enhanced Salesforce system efficiency by optimizing workflows, automating processes, and streamlining data management.
Education
Bachelor of Technology - Mechanical Engineering
Mewar University
Chittorgarh05.2014
Skills
- Salesforce Customization
- User Administration
- Workflow Management
- Process Automation
- Lightning Experience
- Data Management
- Apex Programming
- Salesforce Configuration
Timeline
Salesforce Administrator
Genpact
04.2021 - Current
Salesforce Administrator
Amazon
06.2016 - 04.2021
Bachelor of Technology - Mechanical Engineering
Mewar University
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