Possess 9 years of strong IT experience managing all aspects of Quality Assurance (functional).
Proven track record as an individual contributor and managing a team (greater than 6) in India and overseas, with excellent troubleshooting, interpersonal, and time management skills.
Good at defining test strategy, test plan, estimations, reporting, effort estimation, and manual execution.
Worked in Agile model projects, with extensive experience in various testing types, such as integration testing, PBBA testing, functional testing, and regression testing.
API testing and service validation using Postman and SoapUI.
Has good experience leading manual QA teams, cross-vendor assignments, etc.
I mostly worked on the health domain and Pega applications, with overall experience as detailed below:
Functional Testing - 8 Years.
Automation Testing - 1 Year.
API Testing - 1 Year.
PEGA - 1 year
NASCO - Health Insurance - Dev Testing:
Worked on testing multiple Pega applications' upgrades from 7.2 to 8.7 and 7.8 to 8.7.
Actively engaged in defining test planning, QA strategy, and estimations.
Analyzing user stories and identifying business-critical scenarios.
Performed automation testing using Selenium with Java.
Worked on Pega scenario Testing.
Monitoring and review of test cases, test execution, metrics, and regression testing for every release.
Reviewed potential defects logged by the SIT team.
Preparing release notes, and collecting and updating metrics of testing status for each release.
Prepared root cause analysis documents.
Horizon Health Insurance Application: (Dev Testing Team)
Worked on providing a testing strategy and plan for Horizon testing.
Test case preparation and review, tracking of metrics, daily status updates, and mentoring team members.
Performed API testing using SOAP UI and POSTMAN, functional testing, smoke testing, sanity testing, and regression testing.
Helped with business checkouts while in production, and provided defect-free deployments.
Worked on JIRA stories, CRs, and also provided maintenance support for multiple releases.
BlueCross Blue Shield of Michigan (QA - SIT Team):
Worked for Health Care - PEGA Customer Service Application.
Worked mainly on test case preparation, execution, and defect logging.
RTM preparation and defect tracking as part of the SIT team.
Logged defects in a clear quest, and tracked them until closure.
Worked on test data requirements and validation.
Thorough review of requirements and delivering the application with noiseless delivery by testing all the requirements in both positive and negative ways to provide quality deliverables.
Also provided application transition to the client post-completion of the project.
Completes CSA - certification -7.X