Ved Prakash Desai
Manager Operations
Hyderabad
Summary
Results-driven operations management professional with proven track record in streamlining processes and driving efficiency. Strong focus on team collaboration and adaptability, ensuring reliable performance in dynamic environments. Skilled in strategic planning, resource allocation, and project management. Known for leadership, communication, and problem-solving abilities to achieve organizational goals.
Overview
20
20
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Manager of Operations
Tech Jignyasa India Private Limited
04.2024 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
- Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Managed cross-functional teams for successful project completion and timely delivery.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Coordinated with IT department to upgrade inventory management software, reducing errors and saving time.
- Led team meetings to discuss performance metrics, fostering culture of continuous improvement and accountability.
- Reduced downtime and improved productivity by maintaining equipment and scheduling regular maintenance checks.
- Developed training programs for new employees, ensuring high level of competence and quick adaptation to their roles.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Enhanced team productivity by providing effective training programs and performance management systems.
Senior Financial Analyst
Vector97 Software and Services Pvt Ltd
02.2022 - 03.2024
- Collaborated with cross-functional teams to drive process improvements and increase operational efficiency.
- Led employee relations through effective communication, coaching, training, and development.
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Enhanced problem-solving skills within the team through facilitating brainstorming sessions and encouraging creative thinking.
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
- Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals.
- Streamlined communication within the team for better collaboration and decisionmaking.
- Facilitated cross-training opportunities among team members, creating a more versatile and resilient workforce capable of handling unforeseen challenges.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Developed strong relationships with cross-functional departments to support successful project execution.
- Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
- Defined clear targets and objectives and communicated to other team members.
Business Development Executive
iDigitalise
03.2019 - 09.2020
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Conducted cold- calls to prospect external lead sources and advance sales process.
- Maximized revenues in several programs by implementing creative sales training techniques.
- Enhanced marketing exposure through effective website content management and direct correspondence with potential clients.
- Planned marketing initiatives and leveraged referral network to promote business development.
- Developed and implemented value-added strategies for Digital Marketing to increase profitability, expand market share and cement customer relationships.
- Evaluated current service needs and product satisfaction levels with established customers.
Owner
COMSTA
02.2016 - 03.2019
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
- Enhanced operational efficiency and productivity by managing budgets.
- Discovered areas of improvement by generating yearly operational and sales reports.
- Stayed current with market trends to determine optimal pricing of services and to capitalize on emerging opportunities.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Aligned branding initiatives and sales strategies with client goals.
Sponsorship Sales Executive
Bricsa Consulting Pvt Ltd
11.2014 - 02.2016
- Carried out day-day-day duties accurately and efficiently.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Used coordination and planning skills to achieve results according to schedule.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked closely with Conference Heads to maintain optimum levels of communication to effectively and efficiently complete projects.
- Understanding the conference concept.
- Researching about the companies involved (directly/indirectly) in the conference related product.
- Looking for the key members/practitioners of the organization.
- Contacting decision makers to understand their area of interest.
- Negotiating with client and management to get the duly accepted solution.
- Signing up the clients/companies for the conference as sponsors/delegates.
- Interacting with the clients for any issues or expectations.
Coordinator
J & T Enterprises
05.2013 - 11.2014
- Coordinating with the team and the client.
- Handling and analyzing the queries/requirements of the client.
- Getting the work done in given period of time.
- Coordinating and training the team to perform at their best.
- Conducting team meetings.
- Helping team to overcome unexpected issues.
Specialist
Sterling Information Resources India Pvt. Ltd
02.2011 - 03.2013
- Working on the incomplete Drug results received from the Lab.
- Contacting the Lab for pending drug results.
- Following up with external MRO’s for pending reviews.
- Conducting Medical reviews on the Positive Drug test.
- Getting the medication details from the applicant and verifying.
- Answering clients queries about drug results.
- Training and mentoring new team members.
Sr. Customer Service Executive
Intelenet Global Services Pvt Ltd
07.2009 - 10.2010
- Segregating the unpaid claims.
- Contacting Insurance companies for pending dues, through faxes and calls.
- Assigning the work to the team members as per requirements.
- Training and mentoring new Team members.
- Handling escalations Gurucool Electronics (Sales Executive.
Sales Executive
Gurucool Electronics
08.2005 - 07.2009
- Handling the sales and Customer relations for Home appliances.
- Understanding the customer’s needs and helping them to choose the right product.
- Increased revenue by implementing effective sales strategies in all aspects of sales cycle process from prospecting leads through close.
- Presented products to clients using dynamic presentations and practical use-case scenarios.
Education
BBA -
Babasaheb Ambedkar University
03.2020 - Current
HSC - Commerce
Abhinav Collage of Commerce And Science
06.2003 - 04.2004
SSC -
Tilaknagar Vidya Mandir
06.1998 - 04.1999
Skills
Problem-solving
Decision-making
Project management
Process improvement
Resource allocation
Performance monitoring
Additional Information
Pursuing Cloud Architect Masters Programme from Simplilearn.
Certification
Lean Six Sigma Yellow Belt
Timeline
Lean Six Sigma Yellow Belt
06-2024
Manager of Operations
Tech Jignyasa India Private Limited
04.2024 - Current
Senior Financial Analyst
Vector97 Software and Services Pvt Ltd
02.2022 - 03.2024
BBA -
Babasaheb Ambedkar University
03.2020 - Current
Business Development Executive
iDigitalise
03.2019 - 09.2020
Owner
COMSTA
02.2016 - 03.2019
Sponsorship Sales Executive
Bricsa Consulting Pvt Ltd
11.2014 - 02.2016
Coordinator
J & T Enterprises
05.2013 - 11.2014
Specialist
Sterling Information Resources India Pvt. Ltd
02.2011 - 03.2013
Sr. Customer Service Executive
Intelenet Global Services Pvt Ltd
07.2009 - 10.2010
Sales Executive
Gurucool Electronics
08.2005 - 07.2009
HSC - Commerce
Abhinav Collage of Commerce And Science
06.2003 - 04.2004
SSC -
Tilaknagar Vidya Mandir
06.1998 - 04.1999
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