Project – 3
Client Name : Mercedes Benz
Project : Rollout/Support
Role : Consultant
Period : July 2022 to Till date
ROLES AND RESPONSIBILITIES:
- MM Production Support to the client.
- Providing solutions to the end users based on severity of the issues as per SLA.
- Resolving day by day issue of user and MM inventory management.
- Documenting all the changes based on Client’s Procedures.
- Provide the end user training and prepare user manual.
- Responsible for the development of statistical Report for SAP MM.
- Production Support to the client and Enhancements activity.
- Taking ownership of incidents and resolving them as per SLA.
- Documentation of incidents & Contribution to building knowledge.
- Taking initiative for preventing the incidents.
- Integration knowledge – FI/SD/PP/WM.
- Testing Changes (Configuration & ABAP related) in testing environment.
- Completed internal projects(implementation) using ASAP methodology.
Project - 2
Client Name : Daimler Trucks
Project : Implementation & Support
Role : Consultant
Period : Nov 2020 to June 2022
ROLES AND RESPONSIBILITIES:
- Documentation & project preparation by analyzing the "AS IS" and development of "TO BE" solutions.
- Prepared Business Blue Print according to the business study.
- Involved in the discussions with the client for better utilization of SAP components to meet their requirements.
- Close coordination with technical team for building up of new components to fill the gaps.
- Configured the enterprise structures and map the business process into SAP.
- Configured domestic and Import pricing procedure as per the client business requirement.
- Configured Inventory management, Invoice verification and assign the number ranges for all the document types.
- Configured new Material Types, Account Groups and assign the number ranges.
- Configured automatic account determination.
- Coordinated the integration efforts of MM with FI, SD, based on functional requirements in automatic account assignment and stock transfer process.
- Prepared functional spec for ABAP objects and assisted technical consultants in creating 'Z' reports according to client’s requirement.
- Assistance and developing user training manuals, planned the training sessions, and provided user training for the end users.
- Created LSMW objects & uploaded various master data using LSMW.
- Responsible for Planning & Assigning issues on daily basis to ensure timely delivery.
- Addressing the queries of the end users & providing solution.
- Interaction with client through net meetings calls & emails.
- Handling Tickets & Tasks and responsible for closing the same within defined SLAs.
- Solving day to day problems related to purchasing and Inventory.
- Support to end-user for the creation of Inventory Documents (GR, GI, ST, and TP) using different Movement types for the materials.
- Educating and supporting users on Master data creation & managing purchase documents.
- Training and support to end-users for Creation, Release and Printing of purchasing documents.
- Supporting End users on Purchasing, Inventory management & Invoice verification processes.
Project - 1
Client Name : Unilever
Project : Support
Role : SAP MM Consultant
Period : Jan 2019 to Nov 2020
ROLES AND RESPONSIBILITIES:
- Handling tickets on Materials Management – Analysis of a problem and proposing the solution to the user and fixing the tickets.
- Interaction with client through net meetings calls & emails.
- Responsible for troubleshooting the issues in the system and providing support.
- Executing the needed changes in configuration and testing.
- Finding out the right patch’s to fix the system problems.
- Identification of training needs, develop training material and conducting training.
- Knowledge transfer sessions to end users for MM related process.
- Executing the needed changes in configuration.
- Executing the analysis and resolution of production support calls.
- Creation of new plants for rollouts & assigning to respective company codes.
- Handling various tickets i.e L1 & L2.