Varsha Prakash

• Managed daily operations of around 20 customers for successful small business, ensuring efficient processes and quality services.
• Established loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
• Promoted business via social media to generate leads and maximize brand identity.
• Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
• Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
• Developed and maintained strong supplier relationships to ensure product quality and timely delivery.
• Negotiated favorable lease terms for business expansion, securing prime location at reduced cost.

• Previously associated with Mindtree as Senior Engineer from July 2016 to January 2022.
• Monitored and evaluated engineering performance to recommend improvements
• Conducted research to identify and evaluate new technologies and concepts
• Conducted comprehensive safety audits to ensure compliance with industry regulations while maintaining a secure working environment for employees
• Conducted tests to determine success of product performance
• Promoted teamwork and demonstrated effective communication skills to improve collaboration among personnel
• Evaluated vendor proposals to select the most suitable partners based on cost-effectiveness, capabilities, delivery schedules, and overall value proposition
• Increased product performance through rigorous testing procedures and meticulous attention to detail in design phases

• Previous project Andhra Bank Core Banking Services in Hyderabad as a backup and storage administrator.
• Conducted regular audits of storage systems to identify areas for improvement and maintain compliance with industry standards
• Developed comprehensive disaster recovery plans to ensure data integrity and availability during unforeseen events

Previously associated with Wipro Technologies, as Windows & Backup admin Hyderabad from Feb/2012-March/2014.

• Established best practices for Windows server administration, contributing to a more consistent and efficient work environment
• Managed Active Directory services including user account creation, group policy implementation, and access management to maintain secure environments while providing necessary resources for users
• Managed virtualization environments using Hyper-V technology, ensuring optimal resource allocation for virtual machines and efficient system performance
• Supported end-user needs by troubleshooting hardware and software issues in timely manner, reducing user frustration and lost productivity time
• Performed software installations and upgrades to UNIX or Windows operating systems
• Designed and evaluated WAN and LAN connectivity technologies
• Implemented, developed and tested installation and update of file servers, print servers and application servers