Vanya Shekhar
Senior Business Analyst (Functional Lead)
Hyderabad
Summary
Accomplished Business Analyst with a proven track record at of 8+ years of experience in Business Process Analysis and fostering team growth. Expert in bridging gaps between technical and business teams, achieving streamlined workflows and enhanced Client satisfaction.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
Work History
Functional Lea
PwC
05.2022 - Current
- Worked on multiple projects across industries (Education, Telecom, Agri Financing, Internet Services).
- Experience with Salesforce offerings such as CPQ, Sales Cloud, and Vlocity OmniStudio.
- Led a team of 15 members as a Project Manager in addition to serving as a Functional Lead at offshore.
- Worked along with clients to conduct gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
- Collaborated with business analysts for accurate requirement gathering and documentation, ensuring alignment with client objectives.
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Led process mapping initiatives, resulting in optimized workflows and reduced redundancies across departments.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within team.
Senior Business Analyst
Carrier
04.2021 - 05.2022
- Collaborated with Business and other stakeholders to understand the new requirements for the CRM portal
- Analyzed enhancement requests in lieu of the existing Global template
- Led user story grooming sessions followed by required approvals
- Led Business demos for more than 150 internal stakeholders for multiple sprints
- Led Training and UAT sessions
- Created Business Analysis Plan, Training plan, UAT Plan, Business Requirement Document, Process flows, Demo decks
Business Analyst
Wipro
12.2020 - 02.2021
- Managed Large Telecom Account
- Collaborated with Product owner on backlogs
- Led User story grooming sessions
- Created Business Requirement Document
Business Analyst
Tech Mahindra
05.2016 - 12.2020
- Worked on Sales cloud and Conga CLM
- Understood the project, business & Functional requirements
- Understood the products and services of the customer
- Requirement gathering through requirement workshops, document analysis & user shadowing
- Analyzed requirements utilizing various methods ( Screenshots, reports, prototype screens, sourcing information & other data models)
- User story categorization and prioritization with different Stakeholders/SME's from customer side
- Worked with product owners to groom and stock the backlogs
- Liaisoned with Process Architects and Salesforce Architects
Pre-sales Consultant
Tech Mahindra
- Managed Pre Sales Activities for prospective opportunities by working closely with sales teams across globe, catered to global clients which includes biggest names in Telecom industry
- Understood clients’ requirements by client interaction & sales team feedback, and documented requirements to come up with apt solution based on clients’ requirements as an individual contributor and managed multiple stakeholders, bridged the gap between technical team and business team
- Designed complete aspects of project delivery, including project plan, resource loading, cost estimates, communicated progress to key stakeholders, implemented quality checks to final submission document
- Authored high quality proposal documents, articulating TechM’ s value proposition, created responses relevant to the requirements & instructions specified in Request for Proposal (RFP)
- Exposure to different CPQ (Configure Price Quote) tools, CLM (Contract lifecycle Management) tool and Salesforce CRM, with significant understanding of functionalities and flows, Certification in Salesforce Admin
- Conducted product and process related trainings/knowledge sharing sessions for team
- Successfully completed more than 25 proposals (converted few of the biggest telecom customers- deals worth $15 mn & $19mn ) which involved Business flow analysis, pain point identification and building the technical response
Education
MBA -
Banasthali University
Jaipur, Rajasthan 05.2014 - 05.2016
Skills
Business requirement understanding
Business Process Analysis
System Architecture Design
Technical writing
MS Office
Gap analysis
Certification
Salesforce Admin Certified
Timeline
Functional Lea
PwC
05.2022 - Current
Senior Business Analyst
Carrier
04.2021 - 05.2022
Business Analyst
Wipro
12.2020 - 02.2021
Business Analyst
Tech Mahindra
05.2016 - 12.2020
MBA -
Banasthali University
05.2014 - 05.2016
Pre-sales Consultant
Tech Mahindra
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