Summary
Overview
Work History
Education
Skills
Timeline
Skills
Generic

Upasana Singh

Manager Cloud Engineering/Scrum Master
Hyderabad

Summary

Engineering Leader with 17+ years of experience in IT industry, experienced Scrum Master with proven track record of successfully leading teams in developing high-quality solutions on time and within budget across Manufacturing, Energy, Healthcare industries

Skilled in multiple Agile methodologies, stakeholder management and sprint planning.

Specialized in AWS Cloud service, Application Development, Devops practices and data analytics with deep technical and management leadership quality.

Strong experience with People/Product/Program/Project Management.


Overview

18
18
years of professional experience
4
4
years of post-secondary education
1
1
Certification
1
1
Language

Work History

Scrum Master/Cloud Manager

Cyient Inc
04.2022 - Current
  • As a Scrum Master, my primary role is to facilitate the scrum process for an energy based project, guiding the scrum teams to follow Agile and Scrum practices, own sprint planning, capacity planning and scrum agile ceremonies for the teams.
  • Follow Software Development Life Cycle, map business processes, release processes and optimize scrum team velocity.
  • Interact and communicate with product owner, business analyst and internal stakeholders, understand user stories, acceptance criteria, project timeline, nature of project delivery model and do sprint planning accordingly.
  • Having a hands on experience in Application Development and Management, Cloud Infrastructure Development and Management, and Devops Practices, provides an in depth understanding of different stages of these area, ultimately helping in taking better decisions on prioritization of tasks and working through dependencies among multiple scrum teams, and highlighting any risk or blockers proactively.
  • Successfully driven web application project based on microservices architecture, AI/ML technologies on Azure and IOT based applications on Cloud by engaging multiple scrum teams.
  • Very good understanding of AWS Cloud services and its usage in solutioning, Devops process, cloud infrastructure management, and cloud cost management.
  • Engaging with stakeholders at multiple level and also being a part of Cloud Provider Partnership programs.
  • Understanding customer's pain areas, defining user cases through customer interaction, building POC around it by coordinating with technology team and contributing in more revenue growth.
  • Tracking overall project cost including resource, application and infrastructure. Taking necessary measures to control them and highlighting overrun to Management.
  • Collaborate with Solution Architects in application design and development using cloud native services with Cloud-first and API-first solution approach in IOT, Manufacturing and Engineering domain.
  • Evaluating profiles for hiring and, finding gap in skill and planning for training programs.


Cloud Manager/Delivery Lead

DXC Technology
9 2017 - 3 2022
  • Expertise in leading and managing projects for multiple customers and their cloud adoption journey.
  • Responsible to manage timelines, milestones, stakeholders, and working in collaboration with CloudOps and SRE team.
  • Strong experience with implementation of projects in emerging offering areas – AWS Cloud, Hybrid Cloud, Security, Networks and Managed Service Provider for AWS
  • Managing AWS Account onboarding process, AWS Org, CTA, Control Tower, by enabling AWS practice which onboard clients in to the cloud.
  • Evaluating the work effort and the consulting program pricing.
  • Understanding the customers’ enterprise constraints, challenges and policies
  • Defining high level and low level architecture design following AWS best practices and Well Architected Framework principles.
  • Analyze associated Infrastructure/ application architecture and Overseeing implementation of architecture solutions at every phase of project implementation
  • Key focus on High Availability, reliability, scaling, performance, networking and security aspects.
  • Consistently evolving the implementations with cost saving solutions, automation ideas, performance, reliability and security enhancements to customer.
  • Experienced in hiring, setting up team and develop high performing technical talent with a particular focus on delivering values.

Tech Lead

CSC
11.2011 - 08.2017
  • Tech Lead for Life Insurance project developed in Dotnet (.NET)
  • Hold complete understanding of SDLC of project.
  • Agile methodology based project execution
  • Defect Management, Incident Management.
  • 24*7 Production Support to Mission Critical applications.
  • Follow and implement ITIL process in project. Scrum Methodologies.
  • Responsible for customer interaction to gather business requirements, implementations, user acceptance testing and provide post-implementation support.
  • Reviewing Tech design and Code reviews to deliver quality product

Sr Software Engg

Mphasis
01.2007 - 09.2011
  • Worked as a Sr Software Eng. in Dotnet application on different US Govt. based Healthcare Product. Core team member of Defect Management.
  • Follow Software Development Lifecycle and waterfall model.
  • Participated in analyzing, reviewing and elaborating the requirements
  • Develop Technical Design,Implementation, coding, testing and debugging of Applications.
  • Setup test environment and execute Unit Test plan

Education

Bachelors in Engineering - Information Technology

Government Engineering College
Bilaspur, CG
09.2002 - 05.2006

Skills

Amazon Web Services(AWS), IaaS, Kubernetes, Microservices, DevOps, EKS, High Availability, Scaling, Networking, Security, AWS Lambda, AWS Direct Connect, AWS S3, Route 53, AWS Managed Kafka Services, AWS RDS, ELBs, EC2, EKS, API Gateway, Cloudcheckr, CodeCommit, CodePipeline, AWS IOTMicroservices, C#, ASP NET, Python, Terraform, JSON, SQL, NoSQL, Web Services, API, Java Script

Timeline

Scrum Master/Cloud Manager

Cyient Inc
04.2022 - Current

Tech Lead

CSC
11.2011 - 08.2017

Sr Software Engg

Mphasis
01.2007 - 09.2011

Bachelors in Engineering - Information Technology

Government Engineering College
09.2002 - 05.2006

Cloud Manager/Delivery Lead

DXC Technology
9 2017 - 3 2022

Skills

Project Management: 

SCRUM, Agile Methodology, Agile Best Practices

Technology:

Amazon Web Services(AWS) -  VPC, Amazon EKS - Kubernetes, Microservices, AWS Load Balancers, High Availability, Scaling, Networking, Security, AWS Lambda, AWS Direct Connect, AWS S3, Route 53, AWS Managed Kafka Services, AWS RDS, EC2, API Gateway, CodeCommit, CodePipeline, AWS IOT Core, AWS IOT Sitewise

Azure Services - Vnet, Blob Storage, Azure Function, Cosmos DB, Open AI, Azure Kubernetes

Infrastructure as Code (IaC) and Configuraiton Management - Terraform, Cloud Formation Template

Devops Process and CI/CD Pipeline - Github Action, Bitbucket 

Application Development: C#, ASP .NET, Python, Terraform, JSON, SQL, NoSQL, Web Services, API, Java Script

Tools:

Jira, Confluence, Github, Bit bucket, Azure Devops, CloudCheckr

Soft Skills:

Critical Thinking, Interpersonal Skill, Communication, Team Player, Writing Technical Article/Blogs 

Featured Article in ET CIO: https://cio.economictimes.indiatimes.com/news/strategy-and-management/journey-from-code-to-cloud-a-primer-to-comprehensive-application-security/107357710





Upasana SinghManager Cloud Engineering/Scrum Master