Thrusha Sahu
Hyderabad
Summary
Software assets (publishers, products, license metrics, license types, downgrade/upgrade rights, suites). The data created will be used in various asset management workflows being implemented by customers with specific customizations. We manage this content service, a critical component of our ITAM solutions. Worked with different tools like SAMCS (Software Asset Management Content Service), SAMPro, etc
Overview
1
1
year of professional experience
1
1
Certification
Work History
Content Data Analyst
ServiceNow
07.2022 - 12.2023
- Enhanced business efficiency by identifying trends and patterns in complex datasets.
- Streamlined data processing for faster results by implementing advanced analytics tools.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Developed custom algorithms to optimize data mining, increasing the effectiveness of analytical insights.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Participated in requirements meetings to understand business needs.
Education
Bachelor of Science - Computer Science Engineering
Holy Mary Institute Of Technology And Science
Hyderabad, India10.2014
Skills
- Requirements Definition
- Product Development
- Data Analysis
- Procedure Development
- Search Engine Optimization
- Technical Analysis
- Project Management
- Business Needs Analysis
- Report Writing
Certification
- edX Verified Certificate for Enabling Technologies for Data Science
and Analytics: The Internet of Things – edX - Microsoft Certified Application Specialist: Using Microsoft Office Excel
- Foundations: Data, Data, Everywhere – Coursera
- Step up Program Conducted at Deloitte
Writing
- 1.7+ years of experience in software asset management or related fields. Strong analytical and problem-solving skills. Collaborated with cross-functional teams to gather requirements, configure workflows, and ensure seamless integration. Collaborated with internal teams to gather feedback and continuously improve ServiceNow configurations based on user requirements.Managed and resolved ServiceNow incident tickets, ensuring timely resolution and minimal impact on business operations.
Languages
Hindi
Bilingual or Proficient (C2)
English
Advanced (C1)
Telugu
Advanced (C1)
Marathi
Intermediate (B1)
Timeline
Content Data Analyst
ServiceNow
07.2022 - 12.2023
Bachelor of Science - Computer Science Engineering
Holy Mary Institute Of Technology And Science
Similar Profiles
Benedict Johnson JBenedict Johnson J
Software Engineering Manager at ServiceNowSoftware Engineering Manager at ServiceNow
Jann LoucksJann Loucks
Advisory Sales Consultant at ServiceNowAdvisory Sales Consultant at ServiceNow
Michelle SmithMichelle Smith
Executive Assistant at ServiceNowExecutive Assistant at ServiceNow
Joel SamsJoel Sams
Technical Support Engineer at ServiceNowTechnical Support Engineer at ServiceNow
Sameer TelikicherlaSameer Telikicherla
PAM Consultant at Capgemini India Pvt Ltd.PAM Consultant at Capgemini India Pvt Ltd.