Teja (Tej) Savaram
HYDERABAD
Summary
Hands on experience over 3 year as a AI/ML Data Annotation Analyst and providing quality results to the engineering team for AI enhancement.
Experienced with over 4 years in Customer service Industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.
Overview
8
8
years of professional experience
Work History
AI/ML Data Annotation Analyst
Apple India Pvt Ltd.
03.2021 - Current
- 3 years of experience as AL/ML data annotation analyst working across core and non core projects related to LLM and more at Apple.
- Produced high quality result with one of the best throughput and quality scores across various core and non core projects in the team.
- Maintained consistent TPT targets across core and non core projects in the team.
Executive Customer Relations Specialist
Amazon Development Centre India Pvt. Ltd. (HYD20)
02.2016 - 11.2020
- Worked with stake holders to resolve customer problems, improve operations and provide exceptional customer service.
- Escalating system issues to stake holders to ensure the problem is resolved at the earliest.
- Handling customer escalations to CEO and resolving them to customer satisfaction.
Education
Associate of Science - Engineering
Aurora's Engineering College
Bhuvanagiri, Telangana2015
Associate of Science - MPC
Narayana Inter College
Ranga Reddy, Telangana2011
Associate of Science - SSC
Vijaya High School
Secunderabad, Telangana2009
Skills
- Data annotation (ML data annotation process)
- Basic aptitude knowledge in math and science
- Key stakeholder relationship building
- Ticketing to escalate systemic issues
- Research and due diligence
- Customer relations
Accomplishments
- GL update for Apple specific settings
- Idea of GP dashboard
- Radars id's: 30072673, 99322513
Successfully submitted ideas on tool enhancement and process improvements over the span of three years at Apple.
List of approved ideas and radar id's:
Cricket Enthusiatic
Enjoy playing professional cricket in corporate cricket league.
Timeline
AI/ML Data Annotation Analyst
Apple India Pvt Ltd.
03.2021 - Current
Executive Customer Relations Specialist
Amazon Development Centre India Pvt. Ltd. (HYD20)
02.2016 - 11.2020
Associate of Science - Engineering
Aurora's Engineering College
Associate of Science - MPC
Narayana Inter College
Associate of Science - SSC
Vijaya High School
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