TEJASWINI MANNE
Hyderabad
Summary
Dynamic Business Analyst with a proven track record at Wipro, excelling in API integration and process automation. Spearheaded a reusable framework that cut vendor onboarding time by 90%, while enhancing cross-functional collaboration. Adept at data visualization and user acceptance testing, driving impactful solutions that optimize operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Analyst
Wipro | Client: ICICI Bank
09.2022 - Current
- Led Multi-Vendor API Integration: Spearheaded the integration of ICICI Bank’s internal travel system with vendors like Thomas Cook and Hummingbird, managing over 40,000 monthly travel transactions, and expanding service accessibility through secure APIs.
- Built a Generic API Framework: Designed and deployed a reusable integration framework that reduced vendor onboarding time and development efforts by 90%, accelerating project delivery cycles.
- Automated Manual Operations via RPA: Deployed RPA within the Humsafar application to automate GST entry post-travel, eliminating the need for 40 manual entries daily, and boosting operational efficiency.
- Enabled AI-Driven Chatbot Services: Integrated key employee services (guest house booking, visitor management, meeting room, flight booking) into an AI-enabled chatbot using secure APIs, enhancing user experience through 24/7 conversational access.
- End-to-End Project Ownership: Led project planning, stakeholder engagement, risk mitigation, and compliance adherence for multiple enterprise-level initiatives across domains.
- Agile & Scrum Leadership: Facilitated daily Scrum ceremonies, backlog grooming, sprint planning, and cross-functional collaboration to ensure timely, quality deliverables.
- Business & Technology Alignment: Acted as a liaison between technical teams and business units, translating requirements into deliverables, and driving alignment for successful implementation.
- Data-Driven Decision Making: Used Power BI and Tableau to analyze travel and operational spend, delivering insights that supported data-backed cost optimization strategies.
- UAT & Deployment Oversight: Managed end-to-end UAT cycles, created test cases, validated results with business stakeholders, and ensured seamless production deployments.
- System Consolidation for Efficiency: Directed the merger of Visitor Management, Workspace Booking, and Meeting Room systems into a unified platform, reducing operational overhead, and improving usability.
- Financial Reconciliation Oversight: Conducted monthly credit vs. debit note reconciliations for travel transactions, ensuring financial accuracy and compliance with internal audit standards.
- Vendor & RFP Management: Led RFP evaluations, negotiated with top-tier vendors, and finalized cost-effective, technically sound solutions aligned with enterprise goals.
Business Analyst
KJ Systems (EHRYourWay)
08.2018 - 09.2021
- Analyzed business processes, identified improvement opportunities, and implemented solutions
- Designed systems based on client requirements and prepared flowcharts for development/testing teams
- Conducted data validation, prepared test cases, QA compliance, and provided training to end-users
- Implemented a 'Charge Master' module, improving billing accuracy and reducing manual work
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Education
B.Tech - Computer Science and Engineering
Vignan's University
GunturSkills
- API integration
- reusable frameworks
- data visualization
- cross-functional collaboration
- process automation
- user acceptance testing
<Enter your own>
Certification
- SQL Essential Training - https://www.linkedin.com/learning/certificates/350390a9431b1d1d817e761cbc16abcead9279cd78637fd4ee2a4d7d4fd987b3?trk=share_certificate
- Scrum: Advanced - https://www.linkedin.com/learning/certificates/34a3b5ebb8341018acccb60f9b1f6a6ffa22d4c792b52c2e4dab6202a2f13e8d?trk=share_certificate #scrum.
- Generative AI for Business Analysts - https://www.linkedin.com/learning/certificates/ecbfd847a212c64103016566dd3f5444ddfc1e0c9b8106493d9a9082cb281fe9?trk=share_certificate #artificialintelligenceforbusiness #businessanalysis.
Timeline
Business Analyst
Wipro | Client: ICICI Bank
09.2022 - Current
Business Analyst
KJ Systems (EHRYourWay)
08.2018 - 09.2021
B.Tech - Computer Science and Engineering
Vignan's University
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