Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Umarani Baindla

Umarani Baindla

Customer Support Executive
Hyderabad

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience
7
7
years of post-secondary education

Work History

Customer Support Executive

Om Innovations Pvt. Ltd.
07.2023 - Current
  • Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
  • Listened to customers' questions and concerns to provide answers or responses.
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries.
  • Managed high-stress situations effectively while maintaining calm demeanor and providing empathetic support to customers facing challenges or frustration.

Education

Bachelor of Commerce, India - Commerce

KLR Degree College
Shamirpet, India
03.2016 - 06.2019

No Degree - Civics, Economics, And Commerce (CEC)

KLR Junior College
Shamirpet, India
03.2014 - 05.2016

No Degree - Secondary School

ZPHS High School
Hyderabad, India
02.2013 - 04.2014

Skills

Customer Service

Languages

English
Advanced (C1)
Telugu
Bilingual or Proficient (C2)

Timeline

Customer Support Executive

Om Innovations Pvt. Ltd.
07.2023 - Current

Bachelor of Commerce, India - Commerce

KLR Degree College
03.2016 - 06.2019

No Degree - Civics, Economics, And Commerce (CEC)

KLR Junior College
03.2014 - 05.2016

No Degree - Secondary School

ZPHS High School
02.2013 - 04.2014

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Umarani BaindlaCustomer Support Executive