

· Hands on Knowledge of Salesforce configurations and Security (Objects and Fields, Formulas and Validation Rules, Layouts etc.).
· Helped customers on Classic and Lightning Knowledge setup and issues.
· Helped customers on Community setup and issues.
· Worked with Salesforce standard and custom Objects.
· Created pick lists, dependent pick lists, lookup relationships, record types, formula fields.
· Analyzing the issues and providing the root cause, taking the approvals, need to made changes where its required.
· Worked on enhancements based on the business scenarios through customizations.
· Actively participated and worked with business users to understand and document technical requirements for salesforce.com customizations/ enhancements.
· Worked on the production support.
Languages C, C, Python, Java
Web Development HTML, CSS, JavaScript
Databases MySQL, SQL Server
Tools & Interfaces Git, Linux, , RESTful APIs, Jupyter Notebook, VS code
Additional Skills Machine Learning, Operating Systems, Computer Architecture
● Certification of Front-End development in Coursera.
● Azure Fundamentals, Microsoft
● Using python to access web data, University of Michigan - Coursera
● Object oriented Programming in java, University of California San Diego - Coursera
● Introduction to programming using Python, Microsoft
● IBM DevOps and Software Engineering