Tarun Kumar Anne
Secunderabad
Summary
Client Service Representative with proven track record in enhancing client satisfaction through process optimization and clear communication. Utilized active listening skills to identify client needs, leading to decreased wait times and improved relationships. Committed team player dedicated to delivering outstanding service and creating positive customer experiences.
Overview
1
1
year of professional experience
Work History
Client Service Representative
Kalpra Tech / Byte Link Systems
Hyderabad
02.2023 - 09.2023
- Exhibited high energy and professionalism when dealing with clients and staff.
- Coordinated with operations staff to resolve service problems and boost client satisfaction.
- Participated in regular meetings with management to discuss performance goals, strategies for improvement, and ongoing challenges faced by the team.
- Reduced wait times for clients by implementing efficient scheduling practices within the team.
- Responded to customer calls and emails to answer questions about products and services.
- Utilized active listening skills to identify customer needs and provide appropriate solutions.
Education
Bachelor of Commerce -
Osmania University
trueSkills
- Process improvement
- Active listening
- Client relations
- Effective communication
- Reliability
- Team collaboration
- Customer relationship management
Hobbies and Interests
I would like to explore my activeness into work mode
Languages
- Telugu, Advanced (C1)
- Hindi, Advanced (C1)
- English, Advanced (C1)
- Tamil, Advanced (C1)
Personal Information
- Date of Birth: 02/08/98
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Languages
English
First Language
Telugu
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Tamil
Advanced (C1)
C1
Timeline
Client Service Representative
Kalpra Tech / Byte Link Systems
02.2023 - 09.2023
Bachelor of Commerce -
Osmania University
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