Syed Mohammed Minhajuddin
Hyderabad
Summary
Specializing in IT operations and people management, equipped with 12 years of extensive experience in leading cross-functional teams and implementing cloud solutions aligned with organizational goals. Spearheading the advancement of cloud-based solutions at Google Operations Center, ensuring alignment with business goals and SLAs to drive innovation in the financial sector. Certified Six Sigma Green Belt with hands-on experience in cloud infrastructure, specializing in AWS, GCP, and Microsoft Azure multi-cloud microservices platforms. Skilled in user research, requirements gathering, and backlog prioritization to ensure alignment with product roadmap. Attained significant cost savings of $850,000 by implementing agile methodologies and Lean Six Sigma principles, resulting in a substantial decrease in Average Handling Time (AHT) and showcasing a dedication to efficiency and innovation. Successfully enhanced customer product quality experience metrics by 20% through the implementation of an innovative AI-driven consult management system, showcasing a commitment to technological advancement and customer satisfaction. A strong communicator who excels in presenting to stakeholders and customers, fostering passion for products and collaboration.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cloud Manager
Google Operations Center
Hyderabad
12.2021 - Current
- Supervising development of customized cloud-based B2B PaaS software solutions tailored for the Cloud Financial Operations (FinOps) ensuring alignment with key performance indicators (KPIs) and leading a multidisciplinary team to meet business objectives and service level agreements (SLAs)
- Spearheading collaborative brainstorming sessions for the conceptualization and strategic development of an open-source AI-driven consult management system designed for vendor operations and data analytics
- Managing the deployment, administration, and troubleshooting of large-scale Kubernetes clusters
- Utilizing Infrastructure-as-Code tools such as Terraform and Helm, along with Python and bash scripting for automation and configuration management
- Conducting daily tasks including monitoring tools, overseeing CI/CD frameworks, and reviewing security compliance frameworks
- Promoting a culture of process excellence, innovation, and idea generation within the team
- Conducting regular performance evaluations and providing constructive feedback to team members to foster professional growth and development
- Collaborating with stakeholders to define project scope, requirements, and deliverables, ensuring alignment with business goals and priorities
- Implementing best practices for continuous integration and continuous deployment (CI/CD) pipelines to streamline software delivery and improve efficiency
- Facilitating communication and collaboration between cross-functional teams, including developers, designers, testers, and project managers, to ensure smooth project execution
- Identifying and mitigating risks and issues throughout the project lifecycle to minimize disruptions and delays
- Participating in strategic planning sessions to define long-term goals and roadmap for product development and enhancement
Cloud Infrastructure Team Lead
Tech Mahindra
Hyderabad
02.2021 - 12.2021
- Orchestrated a cross-functional software development team, overseeing both product development and cloud migration projects while ensuring alignment with the requirements of financial services and vendor project milestones
- Spearheaded user research and requirement mapping sessions for an open-source AI ML algorithms and Disaster Recovery as a Service (DRaaS) platform, achieving an uptime of 99.99% for businesses
- Demonstrated expertise in security through comprehensive analysis of security protocols, implementation of SSL/TLS, and proficient use of debuggers for bug tracking using Atlassian Jira, along with network protocols
- Applied agile methodologies to drive implications of IaaS cloud technology, employing solution-oriented approaches for conflict resolution
- Communicated with stakeholder, regularly presenting to stakeholders and customers to convey enthusiasm for the product
Cloud Engineer
Megaops.io
Hyderabad
03.2014 - 02.2021
- Spearheaded the development of a cloud-based PaaS performance monitoring tool, directing a high-performing technical team and implementing robust security measures using Terraform scripting for threat monitoring, thus ensuring network and system integrity
- Collaborated with stakeholders to adopt cutting-edge Cloud Financial Operations (FinOps) technologies and open-source solutions, enhancing software infrastructure and tooling
- Authored design documentation and established efficient processes for team productivity
- Drove technical leadership activities, dedicating significant time to mentoring engineers, orchestrating system changes, and contributing to infrastructure projects including multi-cloud adoption, automation, and resiliency improvement
- Demonstrated expertise in cloud infrastructure, Kubernetes management, Infrastructure-as-Code, microservices fundamentals, and security frameworks
- Showcased problem-solving skills and fostered cross-functional collaboration to influence software design and deployment
Education
MBA - Business Administration
Osmania University
Hyderabad, India01-2019
Bachelor of Science - Mechanical Engineering
Osmania University
Hyderabad, TG01.2014
Skills
- Cloud Infrastructure Management
- Kubernetes Deployment
- Infrastructure-As-Code
- Terraform
- Helm
- Python
- Bash Scripting
- CI/CD Frameworks
- Security Compliance Frameworks
- PowerShell Scripting
- Java
- User Story Mapping
- Jira Align
- PyTorch
- GitHub
- Strategic Planning
- Process Optimization
- Stakeholder Engagement
- Vendor Operations Management
- Product Lifecycle Management
- Cloud Technologies
- Agile Methodologies
- Conflict Resolution
- Market Research
- Solution-Based Thinking
- People Management
- SLAs
- FinOps
- Microservices Platforms
- Collaborator
- Communicator
- Planner
- Change Agent
Certification
- AWS Associate Engineer
- Google Cloud Associate Engineer (GCP) - certified
- Azure AZ -303 Microsoft Azure Architect Technologies
- Google Generative AI and Large Language Models (LLM) certified
- Professional Google Workspace Administrator
- Six Sigma White, Yellow, Green belt
Languages
- English
- Hindi
Timeline
Cloud Manager
Google Operations Center
12.2021 - Current
Cloud Infrastructure Team Lead
Tech Mahindra
02.2021 - 12.2021
Cloud Engineer
Megaops.io
03.2014 - 02.2021
MBA - Business Administration
Osmania University
Bachelor of Science - Mechanical Engineering
Osmania University
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