Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Swetha Gaganam

Summary

Accurate Senior Analyst with exceptional teamwork, leadership and communication skills. Over 6.8 years of experience working on large-scale projects as well handling daily operational requests. Exceptional technical understanding to meet project deadlines.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Analyst

Deloitte
10.2021 - Current
  • Having 6.8 years of industrial experience as a Salesforce Functional /Automation
  • Worked on four different projects at the same time with an efficiency of 100%
  • Promoted within 12 months due to strong performance and organizational impact (one year ahead of schedule)
  • Collaborate with client stakeholders to define requirements, deliverables, set and manage expectations leading to 38% reduction in project timeline and 20% increase in client satisfaction
  • Ability in creating, modifying, and enhancing Test Scripts with Automation and ensuring compliance with standards, increasing QA Testing as well as BSA work
  • Complete Ownership of project deliverables and worked Independently as both Functional and Automation Senior Analyst with 100% efforts of delivering a Bug free Product
  • Ability to adopt short sprint cycles (1 week) and Knowledge in Validation Rules, Custom Objects , FLS , Lightning Record pages , fields and Relationships , Page Layouts, List Views , Users , Profiles
  • Responsible for being consistent in daily Regression execution, reporting, maintenance of Test Scripts and In Sprint Automation with 80- 90% code coverage
  • Having good exposure on Azure Devops and Sauce Labs configuration to record the test scripts with Tosca Automation tool to ease 80% of Test Automation.

Analyst

Genpact
04.2019 - 10.2021
  • It is a Salesforce CRM application which provides the sales Process / Quote Generation process/ contract creation process / Pricelist generation process and product details in the Quote which Godaddy is presenting to customers
  • Responsible for Requirement Analysis, Test Effort estimation, Test Design, Test execution, Defect Management and Test reporting leading to 85-90% ease to functional testing
  • Responsible for Functional testing of Objects like Accounts, Contact, opportunity etc
  • To increase 80% sales
  • Performed testing of various profiles and Roles with different Permission sets
  • Involved in daily standup calls and Business acceptance calls, daily Scrum calls, Grooming & Retrospective
  • Spearheaded for on time deliveries which leads to 50% time saving. Works in Agile Methodology.

Associate Analyst

Accenture
10.2017 - 03.2019
  • It is an Internet based web application
  • It takes care of every need of a small and medium business such as sales, purchases, financial accounting
  • Understand the Business requirements documents
  • Participated in preparing Test Scenarios document for testing
  • Prepare the test Cases and test data
  • Maintain the Test Results and keep on update to Team Lead
  • Performed integration testing, Re-testing, Regression testing, smoke and sanity testing
  • Defect Reporting by using Jira
  • Experience on Waterfall model and Agile testing methodologies
  • Prepared daily, weekly and monthly status reports and updated to the lead.

Education

BTECH -

Kakatiya University
04.2001 -

Skills

Client management

Accomplishments

  • Received 3 awards in a fiscal year by doing more than expected delivery time line project tasks accuracy and efficiency where it is the top performer who will rarely receive in a fiscal year
  • Within an year became channel QA lead

Certification

Salesforce Certified , Tosca Automation advanced certification.Tosca AS1 and AS2 certifications, Agile, AZ900.

Timeline

Senior Analyst

Deloitte
10.2021 - Current

Analyst

Genpact
04.2019 - 10.2021

Associate Analyst

Accenture
10.2017 - 03.2019

BTECH -

Kakatiya University
04.2001 -

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Swetha Gaganam