Swetha Gaganam
Summary
Accurate Senior Analyst with exceptional teamwork, leadership and communication skills. Over 6.8 years of experience working on large-scale projects as well handling daily operational requests. Exceptional technical understanding to meet project deadlines.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Analyst
Deloitte
10.2021 - Current
- Having 6.8 years of industrial experience as a Salesforce Functional /Automation
- Worked on four different projects at the same time with an efficiency of 100%
- Promoted within 12 months due to strong performance and organizational impact (one year ahead of schedule)
- Collaborate with client stakeholders to define requirements, deliverables, set and manage expectations leading to 38% reduction in project timeline and 20% increase in client satisfaction
- Ability in creating, modifying, and enhancing Test Scripts with Automation and ensuring compliance with standards, increasing QA Testing as well as BSA work
- Complete Ownership of project deliverables and worked Independently as both Functional and Automation Senior Analyst with 100% efforts of delivering a Bug free Product
- Ability to adopt short sprint cycles (1 week) and Knowledge in Validation Rules, Custom Objects , FLS , Lightning Record pages , fields and Relationships , Page Layouts, List Views , Users , Profiles
- Responsible for being consistent in daily Regression execution, reporting, maintenance of Test Scripts and In Sprint Automation with 80- 90% code coverage
- Having good exposure on Azure Devops and Sauce Labs configuration to record the test scripts with Tosca Automation tool to ease 80% of Test Automation.
Analyst
Genpact
04.2019 - 10.2021
- It is a Salesforce CRM application which provides the sales Process / Quote Generation process/ contract creation process / Pricelist generation process and product details in the Quote which Godaddy is presenting to customers
- Responsible for Requirement Analysis, Test Effort estimation, Test Design, Test execution, Defect Management and Test reporting leading to 85-90% ease to functional testing
- Responsible for Functional testing of Objects like Accounts, Contact, opportunity etc
- To increase 80% sales
- Performed testing of various profiles and Roles with different Permission sets
- Involved in daily standup calls and Business acceptance calls, daily Scrum calls, Grooming & Retrospective
- Spearheaded for on time deliveries which leads to 50% time saving. Works in Agile Methodology.
Associate Analyst
Accenture
10.2017 - 03.2019
- It is an Internet based web application
- It takes care of every need of a small and medium business such as sales, purchases, financial accounting
- Understand the Business requirements documents
- Participated in preparing Test Scenarios document for testing
- Prepare the test Cases and test data
- Maintain the Test Results and keep on update to Team Lead
- Performed integration testing, Re-testing, Regression testing, smoke and sanity testing
- Defect Reporting by using Jira
- Experience on Waterfall model and Agile testing methodologies
- Prepared daily, weekly and monthly status reports and updated to the lead.
Education
BTECH -
Kakatiya University
04.2001 -
Skills
Client management
Performance monitoring
Knowledge of business operations
Forcecom
Salesforcecom
SFDC application testing experience
Experience on Salesforce clouds - Sales / Service / marketing / Community clouds
Functional testing
JIRA Azure
Tosca
Agile methodologies
Selenium with Java
Experience with Salesforce CPQ
Accomplishments
- Received 3 awards in a fiscal year by doing more than expected delivery time line project tasks accuracy and efficiency where it is the top performer who will rarely receive in a fiscal year
- Within an year became channel QA lead
Certification
Salesforce Certified , Tosca Automation advanced certification.Tosca AS1 and AS2 certifications, Agile, AZ900.
Timeline
Senior Analyst
Deloitte
10.2021 - Current
Analyst
Genpact
04.2019 - 10.2021
Associate Analyst
Accenture
10.2017 - 03.2019
BTECH -
Kakatiya University
04.2001 -