SUTANU DALUI
Sr Staff Architect
Hyderabad
Summary
Innovative technology leader with hands-on experience in emerging technologies and passion for continuous improvement.
- Skilled in identifying opportunities for technological enhancements and implementing effective solutions.
- Adept at leveraging new tools and methods to solve problems and enhance productivity.
- Excels in adapting to fast-paced environments and driving technological advancements.
- Proven ability for attention to details with clarity in thought and communication.
Overview
21
21
years of professional experience
2004
2004
years of post-secondary education
Work History
Sr Staff Architect
ServiceNow
09.2024 - Current
- Building scalable solutions in customer experience space on the Now platform
- Additionally focusing on generative AI use cases, primarily around semantic search and LLM inference engineering
Lead Software Engineer
JP Morgan Chase
10.2020 - 08.2024
- Technology Lead in transforming digital client onboarding experience to a new age multi-channel, self-serviced platform
- Interacting with stakeholders through engineering and business
- Instrumental in conceptualizing and designing of a resilient microservice orchestration, on top of a strongly consistent data architecture, improving the system reliability
- Worked as a primary contributor in developing multiple reusable platform level components like HTTP request broadcasting library on PCF, data standardization taxonomy transformation library, being used by cross functional teams
- Redesigned a data sink ingestion process to support a distributed, share nothing architecture from a single-writer architecture to improve process throughput and fault tolerance
Technical Architect
UHG Optum
06.2019 - 10.2020
- Successfully worked on migrating from a commercial XML based datastore to a hybrid opensource datastore ecosystem comprising Cassandra, Elastic Search and MySQL
- Considering all NF and security considerations (HIPAA) – read performance increase by 15-20%, licensing cost savings of 40%
Solution Architect
EPAM Systems
11.2018 - 04.2019
- Worked on RFP solutioning for an event driven customer experience platform architecture for automobile domain
- Design and develop a prototype for asynchronous transaction orchestration among microservices on Kafka
Principal Software Engineer
CA Technologies
06.2018 - 10.2018
- Achieved to climb the learning curve in a short span of time for an application analytics product architecture
- Contributed in designing a new module for the data flow back-end of the product working with Kafka streams and Elastic Search
- Delivered feature developments and customer bug fixes as part of a high performing Scrum team
- Successfully introduced testing strategies for proprietary Big Data backend running Spark Jobs on Apache Hadoop
Solution Architect
Ericsson Global Services
06.2011 - 05.2018
- Designed and developed the core service orchestration platform on top of Apache Kafka
- Improved performance by 12% in comparison to the legacy data migration platform that was being used
- Recognized as outstanding contributor for the project
- 2 times winner in yearly Hackathon event held at organization level
- 1-time runners-up in technical white paper submission at organization level
- Contributed in design and development of a predictive telecom product recommendation PoC based on customer usage pattern
- Contributed in Ericsson messaging OSS fault management stack working with R&D facility
- It involved working with complex SNMP protocol based high-performing concurrent programming techniques
Senior Associate
Cognizant
11.2009 - 09.2011
- Contributed as a technical lead in a payment gateway platform using J2EE technologies
- Achieved knowledge development in payment processing domain
IT Analyst
Tata Consultancy Services
01.2006 - 10.2009
- Contributed as a senior developer working using JEE technologies
- Served as a technical analyst at client location
Programmer
Infosys Technologies
06.2004 - 12.2005
- Learned core Apple technologies like XCode, Objective C and native application development
- Production support
Education
B. Tech - Information Technology
JISCE
W.B.C.H.S.E - undefined
St. Xavier’s College
W.B.B.S.E - undefined
St. Xavier’s Collegiate School
Skills
Distributed Computing
Advanced Java
Microservice Patterns
Kafka Pipelines
Event Driven Architecture
Enterprise Application Integration
Semantic Search
Prompt Engineering
In Memory DataGrid
Design Patterns
Timeline
Sr Staff Architect
ServiceNow
09.2024 - Current
Lead Software Engineer
JP Morgan Chase
10.2020 - 08.2024
Technical Architect
UHG Optum
06.2019 - 10.2020
Solution Architect
EPAM Systems
11.2018 - 04.2019
Principal Software Engineer
CA Technologies
06.2018 - 10.2018
Solution Architect
Ericsson Global Services
06.2011 - 05.2018
Senior Associate
Cognizant
11.2009 - 09.2011
IT Analyst
Tata Consultancy Services
01.2006 - 10.2009
Programmer
Infosys Technologies
06.2004 - 12.2005
W.B.C.H.S.E - undefined
St. Xavier’s College
W.B.B.S.E - undefined
St. Xavier’s Collegiate School
B. Tech - Information Technology
JISCE
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