Sushil More
Hyderabad
Summary
Dynamic Sr. Delivery Manager at Carelon Global Solutions with expertise in AI strategy and performance testing. Proven track record in stakeholder management and cross-functional coordination, leading high-performing teams to deliver innovative solutions. Skilled in performance/automation testing, Dev Ops, generative AI and continuous integration, fostering a culture of collaboration and continuous learning.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives within healthcare domain. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sr. Delivery Manager
Carelon Global Solutions
08.2023 - 09.2024
- Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
- Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
- Part of leadership team at Carelon Global Solutions/Elevance Health (Anthem Inc)
- Develop and execute the organizations AI Strategy in alignment with objectives.
- Oversee the integration of AI models into existing business process
- Build and lead a high performing AI team consisting of data scientis, machine learning engineers and AI researchers.
- Foster a culture of innovation, collaboration, and continuous learning.
- Provide mentorship and guidance to team members on best practices in AI development.
- Work closely with product managers, software engineers and business stakeholders to translate business needs into AI solutions.
- Collaborate with IT and infrastructure teams for the deployment and scalability of AI solutions.
- Managed 3+ delivery manager with 200+ resources effectively to avoid unnecessary delivery delays.
- Developed and maintained knowledgeable and productive team of employees.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Senior Lead Engineer
Elevance Health/ Anthem Inc
09.2020 - 06.2023
- Led engineering teams to successfully complete projects on time and within budget.
- Analyzed and interpreted data to identify trends and recommend improvements.
- Provided input to team lead regarding areas for process and procedural improvement.
- Trained and mentored junior engineers, providing guidance and direction.
- Implemented automated systems to improve accuracy and efficiency of engineering processes.
- Developed high-quality engineering designs and plans to meet industry standards.
- Conducted research to identify and evaluate new technologies and concepts.
- Conducted technical evaluations of engineering designs and test results.
Performance Test Lead
Ciox Health
09.2018 - 09.2020
- As part of developing Ciox HealthSource , next-generation, cloud-based information-sharing platform, that, combined with our service operations team, revolutionize health data exchange. The platform’s streamlined interface is easy-to-use and new technologies such as OCR (optical character recognition), NLP (natural language processing), and machine learning promise to improve accuracy, reduce manual processes, and lessen turnaround time fulfilling medical record requests.
- Recommended changes and corrections to developers for optimal software performance and usability.
- Advised developers on problems with databases, performance and other issues.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Kept scripts and test cases updated with current requirements.
- Built automated test scripts to handle repetitive software testing work.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Define and implement the test automation strategy, tools and frameworks aligned with business goals.
- Establish best practices for test automation to increase test coverage, reduce manual testing, and accelerate release cycles.
- collaborate with development, QA and DevOps teams to integrate automated testing in CI/CD pipelines.
- Develop and implement proformance testing strategies to validate application performance, scalability and reliability.
- Collaborate with project managers, architects, and development teams to ensure performance testing is part of the SDLC.
- Lead, mentor, and mangere a team of performance and automation test engineers.
- Assign task, monitor progress , and ensure timely delivery of performance test result.
Senior Software Test Engineer
Deloitte Consulting LLP
02.2015 - 08.2018
- Conducted regression testing, analyzed results, and submitted observations to development team.
- Optimized test cases to maximize success of manual software testing.
- Identified and tracked software defects and supported developers in resolving problems by completing additional tests.
- Coordinated regression test automation activities across supported applications.
- Used open-source tools to develop automation scripts.
- Kept scripts and test cases updated with current requirements.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Advised developers on problems with databases, performance and other issues.
- Built automated test scripts to handle repetitive software testing work.
- Function as an integrator between business needs and technology solutions and serve as performance and test automation engineer within the Scrum team responsible for ensuring quality of iLab software products.
- Design and development of automation frameworks using Java, Selenium Web Driver, Junit, Cucumber and My SQL
- Works on multiple projects at the same time to help functional team by automating regression suite
- Lead the team in reviewing code delivery and coding process to improve automation efficiency
- Oversee and lead the performance testing of application and participate in development of overall performance test strategy
- Development of performance test script based on the business requirements and specifications
- Analyze the performance test results and provide recommendations to the project Architecture team.
- Implementation of continuous integration process using Jenkins to improve project feasibility
- Leverage SOAP UI to automate RESTful APIs.
- Helped junior team members and functional QA engineer in understanding the automation framework and mentored them on automation testing and performance testing
Associate Project
Cognizant Technology Solutions
01.2014 - 02.2015
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- With guidance, developed and performed automation testing of software applications for clients on behalf of a global consulting company.
- Participated in review of code delivery and coding process to improve automation efficiency using SONAR, SVN, and Git.
- Responsible for converting manual test scripts to automated test scripts using Selenium Web Driver and Java as programming language
- Participated in implementing continuous integration process using Jenkins to improve project feasibility
- Developed an effective automated test script design with objectives of maximizing the reusability and their maintainability.
- Analyzed and understood project priorities and coordinated with offshore teams on a daily basis to meet the project goals and deadlines.
- Review and understand the business requirements and design specifications
- Web service automation testing using SOAP UI and integrate it into Jenkins
Associate Projects
Cognizant Technology Solutions
01.2011 - 01.2014
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Monitored project progress, identified risks and took corrective action as needed.
- Worked in Cognizant’s COE (Center of Excellence) team for development of various tools and utilities to improve and assist with automation testing.
- Assisted with developing automation framework using Selenium and Java.
- Designed and developed Automation Tool known as ‘MessageTestPro’ using Core Java, Swing, Spring framework and relational databases such as MY SQL and Oracle, which service offering to cater the need of validating the backend process result in Automated way
- Design and developed Automation tool DataTestPro using Java, XML and different databases such as Oracle, MY SQL and SQL server which capable of Automating the process of Data Migration and Data Warehouse Testing activities
- DataTestPro has Capabilities to validating data completeness, transformation rules’ logic, and data quality and performance scalability as well as capable of validating the source data to prevent flow of incorrect data for ETL processing
- Prepare Unit Testing plan using JUNIT and make sure to delivery of each release timely
Software Engineer
Mastek Ltd
07.2010 - 12.2010
- Trained in the Insurance domain for the insurance industry to manage the lifecycle of a policy. It caters to New Business, Underwriting, Policy Servicing, Claims business processes of an organization.
- Worked as Java Developer and responsible for maintenance of Application using Core Elixir Framework, Web services, Oracle10g, Hibernate
- Defect fixing
Software Engineer
Accord Infosystems
11.2009 - 05.2010
- Analyzed proposed technical solutions based on customer requirements.
- Developed robust, scalable, modular and API-centric infrastructures.
- Delivered unit-tested systems within customer-prescribed timeframes.
- Collaborated with management, internal and development partners regarding software application design status and project progress.
- Built databases and table structures for web applications.
- Worked with client Crisil ltd as a Java developer for development of tool CAM, which is capital computation software that facilitates estimation of regulatory capital for credit risk, market risk and operational risk in accordance with the Basel II Accord across standardized as well as advanced approaches.
- Development and maintenance of application using Core Java, J2EE, hibernate, JSP, Servlet and Oracle 10g database.
- Extraction and data manipulation using SQL and PL/SQL
- Bug Fixing and Unit Testing
Programmer
In Solutions Global Pvt.ltd
05.2008 - 11.2009
- Collaborated with other developers to refine software design and implementation.
- Developed in-house applications designed for company needs.
- Wrote and maintained technical documentation for software applications.
- Worked on Fee Management system as a java developer, providing an application that is eliminating the manual maintenance of data and automates the entire process
- Worked on a Costing System as a Java developer, the Main aim of Costing is to calculate the Profitability / Costing of an ATM to a Bank. It basically calculates this on the various cost incurred by the bank on a particular ATM, the usage, the interchange earned on the various off us transactions & based on that profitability/ costing is calculated for each ATM
- Development and maintenance of applications using Core Java, J2EE, hibernate, JSP, Servlet and Oracle 10g database.
- Developed PL/SQL in oracle database for applying fees related operations on data
- Responsible for defect Fixing and Unit Testing.
Education
B. Tech - Computer Engineering
Dr. Babasaheb Ambedkar Technology University
Lonere, Maharashtra, India05-2007
Skills
- Stakeholder management
- Delivery management
- Cross-functional coordination
- Continuous integration
- Performance and Automation testing
- Test planning
- Agile Application development using Java, Node JS and Python
- Generative AI
- Machine Learning and LLM
Certification
Generative AI for Business with Microsoft Azure Open AI
Timeline
Sr. Delivery Manager
Carelon Global Solutions
08.2023 - 09.2024
Senior Lead Engineer
Elevance Health/ Anthem Inc
09.2020 - 06.2023
Performance Test Lead
Ciox Health
09.2018 - 09.2020
Senior Software Test Engineer
Deloitte Consulting LLP
02.2015 - 08.2018
Associate Project
Cognizant Technology Solutions
01.2014 - 02.2015
Associate Projects
Cognizant Technology Solutions
01.2011 - 01.2014
Software Engineer
Mastek Ltd
07.2010 - 12.2010
Software Engineer
Accord Infosystems
11.2009 - 05.2010
Programmer
In Solutions Global Pvt.ltd
05.2008 - 11.2009
B. Tech - Computer Engineering
Dr. Babasaheb Ambedkar Technology University
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