Summary
Overview
Work History
Education
Skills
Timeline
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Surya Bhaskar Mullapudi

Business Analyst
Hyde

Summary

Dynamic Business Analyst with a proven track record at TechDoQuest, excelling in requirements gathering and data analysis. Enhanced project delivery timelines through effective stakeholder management and gap analysis, driving significant process improvements. Recognized for boosting customer satisfaction by implementing actionable solutions and optimizing workflows for operational excellence.

Overview

4
4
years of professional experience

Work History

Business Analyst

TechDoQuest
10.2022 - 08.2025
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Streamlined project management with effective communication and collaboration across cross-functional teams.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
  • Optimized workflow processes to enhance overall productivity and achieve operational excellence.
  • Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
  • Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
  • Increased resource efficiency by analyzing detailed business requirements.
  • Enhanced customer loyalty with targeted analytics strategies, pinpointing areas for improvement in service delivery.
  • Improved decision-making with comprehensive risk assessments, identifying potential issues before they impacted projects.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Provided technical support for troubleshooting analytics and reporting issues.
  • Created data models to support decision-making processes.

IT Recruiter

TechDoQuest
06.2022 - 10.2022
  • Successfully placed candidates in various IT roles, including software developers, network engineers, data analysts, and project managers.
  • Developed strong relationships with hiring managers to understand their unique needs for each IT position.
  • Built a reputation as a trusted partner for both clients and candidates in the competitive field of technology recruiting.
  • Reduced time-to-hire for IT positions by developing targeted job advertisements and efficient candidate screening processes.
  • Negotiated competitive salary packages that satisfied both clients'' budget constraints and candidates'' expectations.
  • Increased client satisfaction with IT hires by conducting comprehensive interviews to assess technical skills and cultural fit.

Intern

TechDoQuest
12.2021 - 05.2022
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Education

Computer Science

Acharya Nagarjuna University
Guntur
07-2021

Skills

Problem-solving

Requirements gathering

Analytical thinking

Project management

Business process improvement

Data analysis

Stakeholder management

Gap analysis

Quality assurance

Timeline

Business Analyst

TechDoQuest
10.2022 - 08.2025

IT Recruiter

TechDoQuest
06.2022 - 10.2022

Intern

TechDoQuest
12.2021 - 05.2022

Computer Science

Acharya Nagarjuna University

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Surya Bhaskar MullapudiBusiness Analyst