Sunil Jeedikanti
Hyderbad
Summary
Proven performer at Sunil Jeedikanti's RMS Service Department, adept in handling high call volumes with a strong customer service focus and technical knowledge. Spearheaded dispatcher training programs and reduced job downtime, enhancing department efficiency. Excels in stress tolerance and multitasking, ensuring swift resolution of emergency situations.
Overview
15
15
years of professional experience
Work History
RMS Service Department
Sunil Jeedikanti
Hyderabad
02.2009 - 02.2024
- Managed high call volumes, prioritizing emergency situations and maintaining clear records of all service requests.
- Reduced downtime between jobs by efficiently assigning technicians to new tasks as soon as they became available.
- Collaborated with management to develop and implement dispatcher training programs, increasing overall department efficiency.
Education
High School Diploma -
Surya Nalandha Junior College
Ladnoor03.2002
Skills
- Strong multitasking
- Customer service focus
- Stress Tolerance
- Technical knowledge
Languages
Telugu
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
English
Elementary (A2)
Timeline
RMS Service Department
Sunil Jeedikanti
02.2009 - 02.2024
High School Diploma -
Surya Nalandha Junior College