Sundeep Naik Malvath
Senior Lead
Hyderabad
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
14
14
years of professional experience
3
3
Certificates
3
3
years of post-secondary education
Work History
Senior Lead
GlobalLogic Technologies
10.2022 - 03.2024
- Successfully managed 100+ team working on multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Developed comprehensive project plans that outlined scope, objectives, timelines, resources, and deliverables for successful execution which resulted in 20% efficiency gains.
- Oversaw maintenance of 63 countries across South America, Africa, and Asia regions, with focus on community observations and users edit pattern investigation.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Fostered culture of innovation and creativity within project team, leading to improved problem-solving capabilities and enhanced outcomes.
- Cultivated strong relationships with stakeholders through regular communication and transparent reporting on project status updates, fostering trust and long-term partnerships.
- Delivered high-quality results by setting performance metrics and monitoring progress against targets.
Lead
GobalLogic Technologies
10.2020 - 09.2022
- Played integral role in development and implementation of project quality assurance measures, resulting in 10% improved outcomes and greater client satisfaction.
- Streamlined workflow processes within team by introducing new productivity benchmarks that increased overall efficiency by 25%.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Collaborated with cross-functional teams to identify areas of improvement and implement solutions for optimal performance.
- Cultivated strong company culture by fostering collaboration among team members and recognizing individual achievements
Associate Lead
GlobalLogic Technologies
07.2018 - 09.2020
- Managed daily operations of 20+ member team, ensuring smooth workflow and timely completion of tasks.
- Achieved superior service levels by closely monitoring performance metrics and addressing any issues promptly.
- Managed high workload with consistent record of achieving deadlines and production targets.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Spearheaded process improvements that led to reduced errors and increased accuracy in task execution.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Senior Process Executive
Cognizant Technologies
10.2017 - 07.2018
- Worked on Naming & Addressing projects at Apple Maps (USA) as an editor.
- Promoted to QCer for demonstrating best performance in editing team.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Cultivated interpersonal skills by building positive relationships with others.
- Acted as team leader in group projects, delegating tasks and providing feedback.
Pod Lead
Minvesta Infotech
04.2013 - 09.2014
- Managed diverse group of 15+ employees to ensure timely completion of projects while maintaining high-quality standards.
- Kept accurate and detailed records of personnel progress and productivity.
- Communicated policy updates and company information through team meetings, huddles and one-on-one development sessions.
- Mentored new hires in company policies, procedures, and expectations to facilitate their smooth integration into team.
- Defined key performance indicators for employees to define clear, attainable landmarks for performance measurement.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
Specialist
Minvesta Infotech
05.2011 - 06.2012
- Member of Talent Assessment Center (TAC) - the program’s objective was to identify Analysts with superior product/process knowledge, good quantitative/communication skills, great core job performance and groom them to next level.
- POC for feature requests across company which resulted in 5% cost cutting.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Assisted in decision-making processes by presenting accurate, data-driven recommendations to stakeholders.
Analyst
Minvesta Infotech
05.2010 - 04.2011
- Worked on Google Maps labeling (including USA, Germany, etc) as an Operator and eventually got promoted as QCer.
- Worked on varied processes as an Analyst and won many accolades.
Education
Bachelor of Science - Microbiology, Chemistry, Computer Applications
Osmania University
Hyderabad, India 06.2006 - 03.2009
Skills
Project Planning and Delivery
Scheduling and Coordinating
Performance Management
Risk Analysis and Management
Stakeholder Management
Process Improvement
Data Analysis
Digitization
Navigation
Lane Guidance
Certification
Executive Program in Business Management, IMT Gaziabad
Timeline
LSS Green Belt
01-2024
LSS Yellow Belt
06-2023
Senior Lead
GlobalLogic Technologies
10.2022 - 03.2024
Executive Program in Business Management, IMT Gaziabad
10-2021
Lead
GobalLogic Technologies
10.2020 - 09.2022
Associate Lead
GlobalLogic Technologies
07.2018 - 09.2020
Senior Process Executive
Cognizant Technologies
10.2017 - 07.2018
Pod Lead
Minvesta Infotech
04.2013 - 09.2014
Specialist
Minvesta Infotech
05.2011 - 06.2012
Analyst
Minvesta Infotech
05.2010 - 04.2011
Bachelor of Science - Microbiology, Chemistry, Computer Applications
Osmania University
06.2006 - 03.2009
Accomplishments
- Quarterly Eminence Award Q1 FY'23-24 (A-M-J)
- Quarterly Eminence Award Q1 FY'22-23 (A-M-J)
- Annual Eminence Award FY'20-21