Sumana Ch
Team Manager - Sales
Hyderabad,Telangana
Summary
Team Leader with proven expertise in Sales, Operational, and Team Management honed at Suntek Energy Systems Pvt Ltd. Excelled in Customer Relationship Management and Personal Selling, significantly enhancing team performance and client satisfaction. Skilled in influencing, with a knack for fostering positive environments and driving revenue growth.
Overview
6
6
years of professional experience
Work History
Team Manager Sales
Suntek Energy Systems Pvt Ltd
03.2023 - Current
- Facilitated meetings to communicate team performance goals and results.
- Cultivated positive, productive team environments, resolving conflicts quickly.
- Delivered regular team meetings for aligned work towards common goals.
- Evaluated employee performance and trained team members, increasing quality of work and employee motivation.
- Defined clear targets and objectives and communicated to other team members.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Administrative Assistant
TTEC Digital Analytics India LLP
10.2022 - 03.2023
- Answered multi-line phone system, routing calls, delivering messages to staff
- Created and maintained databases to track and record employees.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Conducted activities and organised events on different occassions.
- Worked as personal assistant to Director and maintained the calender and meetings.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
Relationship Manager
Suntek Energy Systems Pvt Ltd
05.2018 - 09.2021
- Managing Sales Team to acquire new customers base and build credit worthy portfolio. Building network and Generating leads form Dealer Network and Local market, brand building.
- Managing Sales personnel and back office activities. Ensuring least expectations and best TAT of disbursal. Maintaining Daily reporting and updating social media marketing through digital marketing team.
- Conducting meetings for Setting up objectives and streamlining process to ensure smooth functioning of sales and operations. Coordinating with purchase , production and back end department for smooth functioning related to dispatches and coordinating till end. Monitoring the performance of team Management to ensure efficiency in sales, and make to achieve individual targets.
Education
Bachelors of Commerce - Accounts
Singareni Women's Degree College
Kothagudem 04.2001 -
MBA - HR
University College of Engineering
New Palvoncha 04.2001 -
Skills
Customer Relationship Management
Influencing skills
Sales ,Operational, and Team Management
Personal Selling and Relationship Marketing
Timeline
Team Manager Sales
Suntek Energy Systems Pvt Ltd
03.2023 - Current
Administrative Assistant
TTEC Digital Analytics India LLP
10.2022 - 03.2023
Relationship Manager
Suntek Energy Systems Pvt Ltd
05.2018 - 09.2021
Bachelors of Commerce - Accounts
Singareni Women's Degree College
04.2001 -
MBA - HR
University College of Engineering
04.2001 -
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