SUKANYA SAHA
Hyderabad
Summary
Experienced Senior Associate driven to optimize processes and streamline operations for team efficiency. Decisive leader with an analytical and flexible approach to solving problems.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Senior Associate
Dupont Speciality Products India Pvt Ltd
4 2019 - Current
- Processing Invoices of LA region where Countries Involved are Argentina, Brazil, Colombia, Chille and Mexico
- Knowledge on withholding tax calculations, applicability and rates for LATAM Company Codes
- Transitioned an entire new process from IBM in the year 2021 and since then working as an SME of the team
- Working on escalation cases, interacting with Requestors and getting them resolved
- Handling Share point urgent Request's within TAT
- Handling Team in absence of Team Lead and helping the team to get over any query
- Deep Diving into any highlights from regional team and providing them the best resolution
- Working on Reporting Activities and providing the daily status on Inflow of Invoices and Metrix
- Working on Control Activities and measures to reduce internal errors
- Daily auditing of Posted Documents by Team Members to avoid any highlights from Audit Team
- Weekly Audit of Invoices in Web Cycle to reduce and number and get the resolution
- Sending Reminder email to Requestors on the pending web cycles, discussing with them internally to get them resolved
- Getting Involved with payments team for past due Invoices, deep diving into the reasons for pending and getting them paid to improve the POT performance
- Changing of Payment Terms of Invoices on Requirement and getting them paid before due date with necessary approvals
- Taking daily huddles with team and planning the day and making effective utilization of each available resources
- Taking weekly Error Review Session with Team, discussing on any errors highlighted by external teams analysing the Root Cause and the path forward
- Giving monthly refresher training to team on various topics, helping them resolving their doubts
- Taking sessions on Dupont Core Values
- Analysing the root cause of late paid documents and the path forward to reduce them
- Hosting Fun Friday Activities and engaging the team.
- Trained and supported new team members, maintaining culture of collaboration
- Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns
- Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints
- Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization
- Implemented process improvements that led to significant time savings and increased accuracy in deliverables
- Increased client satisfaction through thorough analysis of project requirements and delivering high-quality results
- Actively participated in organizational development initiatives like workshops or seminars, contributing valuable insights based on experience
- Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions
- Enhanced team performance by implementing effective project management strategies and providing consistent guidance
- Boosted overall team morale by creating a positive work environment and encouraging open communication channels among colleagues
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies
- Defined work plans in alignment with stakeholder requirements
- Championed best practices in quality assurance, consistently delivering error-free work products that exceeded client expectations
- Proactively identified potential risks, developing mitigation plans to minimize impact on project timelines or outcomes
- Developed comprehensive training programs, resulting in improved employee skillsets and increased productivity
- Assigned tasks to lower-level personnel based on qualifications and skills set
- Mentored junior associates, fostering professional growth and helping them reach their full potential
Process Developer
Genpact Hyderabad
2018.03 - 2019.04
- Working under Source to Pay environment with Coupa Tool in place
- Has knowledge about the Indirect procurement process
- Part of preparing daily dashboard report at the end of the day
- Has knowledge of Vendor Management in Coupa.
- Developed new processes for increased production capacity and improved product quality
- Trained new employees on established processes, ensuring consistent performance across the team
- Participated in continuous improvement initiatives, focusing on eliminating non-value-added activities and reducing variability in processes
- Collaborated with cross-functional teams to ensure effective communication and problem resolution throughout the development process
Process Associate
Genpact Kolkata
2015.06 - 2018.02
- Working on level 2 escalation cases and hence interacting with vendors and end-user on client's behalf
- Invoice processing (Purchase order & Non Purchase order invoices) on International Company Codes
- Possess knowledge about other teams of AP related to Invoice Processing (such as procurement, GSDM/VMdag etc)
- Knowledge on withholding tax calculations, applicability and rates for International Company Codes
- Making Manual postings in MIRO
- Invoice and Withholding corrections
- (Reversal, clearing, posting via MIRO, FB60, FB08, MR8M, F-44 etc)
- VAT corrections on monthly submitted KPI files.
Paid Staff (Third Party Payroll)
PWC SDC
2014.09 - 2015.03
- Internal Audits of Financial Reports
- Filling & Submitting financial data's in Aura software.
Joja Surgical Pvt Ltd
2013.07 - 2014.08
- Preparing Invoice on daily basis of their own manufactured products on Tally Software and Expert Software
- Auditing of bank statements
- Preparing Stock Audit Reports on weekly basis.
Education
MBA - Finance
Liverpool Business School
Liverpool,U.K 2023.01 - 2024.10
B.COM - Accounting
Calcutta University
Kolkata.India 2009.04 - 2012.04
Skills
Team Leadership
Professionalexperience
- E I Dupont India Pvt Ltd (Accounts Payable) From April 2019- Till Date
- Genpact Hyderabad (Source to Pay) From March 2018 - April 2019
- Genpact Kolkata (Accounts Payable) From June 2015 - February 2018
- PWC SDC From September 2014 - March 2015
- Joja Surgical Pvt Ltd From July 2013 - August 2014
Awardsandaccolades
- Received Bronze award during the month of February, June, August, December 2016 and April 2017 for churning good number of invoices and being a consistent performer.
- Received a DIP (Deferred Incentive Plan) amounting INR40,000 on 31st Oct 2017 for being a valuable employee of the organization.
- Consistent in receiving the good amount of VIC in the team.
- Received Star Performer Award on 2019
- Received a recognition award of INR20,000 for my contribution towards the IBM transition.
- Received multiple best team award for driving team to maintain 100% accuracy consistently through more than one year.
Academia
- 2012 B. Com. (Hons.) from Calcutta University (1st class/72%)
- 2009 12th from ICSE Board (M.P Birla Foundation Higher Secondary School), Kolkata (86%)
- 2007 10th from ICSE Board (M.P Birla Foundation Higher Secondary School), Kolkata (78%)
- 2023 Pursuing MBA from Liverpool Business School.
Personal Information
- Passport Number: Yes
- Date of Birth: 11/12/90
- Gender: Female
- Nationality: Indian
- Marital Status: Single
Certification
Certified Power BI Professional
Timeline
Certified Power BI Professional
2024-03
MBA - Finance
Liverpool Business School
2023.01 - 2024.10
Process Developer
Genpact Hyderabad
2018.03 - 2019.04
Process Associate
Genpact Kolkata
2015.06 - 2018.02
Paid Staff (Third Party Payroll)
PWC SDC
2014.09 - 2015.03
Joja Surgical Pvt Ltd
2013.07 - 2014.08
B.COM - Accounting
Calcutta University
2009.04 - 2012.04
Senior Associate
Dupont Speciality Products India Pvt Ltd
4 2019 - Current
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