Summary
Overview
Work History
Education
Skills
Websites
Software
Timeline
Generic

Sudip Mandal

Senior Analyst
Hyderabad

Summary

A professional with 4.8 Years of experience across various domains in Procurement and currently working in Vendor Management domain in a Procurement Governance Team. A reliable and result oriented professional with extensive experience in Stakeholder Management and proven analytical and relationship management skills. Skilled in leveraging tools like Power BI to design dashboards, develop analytical models, and drive data-informed decisions.

Overview

5
5
years of professional experience
8067
8067
years of post-secondary education
3
3
Languages

Work History

Senior IT Analyst - Procurement Governance

ZF Group
08.2024 - Current
  • Supporting the Vendor Consolidation initiative by transitioning IT services to the organization’s top five strategic vendors.
  • Acted as the key stakeholder liaison for a portfolio of 130 vendors and 50 vendor managers, serving as an ambassador to ensure effective communication and alignment.
  • Collaborated directly with vendor managers to drive quarterly vendor performance evaluations, maintain accurate service records, and ensure up-to-date compliance documentation within the Vendor Management System.
  • Facilitated technical capability presentations for strategic vendors to the internal IT community, promoting transparency and equal opportunity across all five vendors.
  • Led a data collection initiative across service managers for a project which would benchmark IT expenditure against market peers.
  • Designed, developed, and deployed interactive Power BI dashboard to monitor vendor performance and compliance metrics - used SQL to create views and fetch data from Database; PowerQuery for data transformation and basic DAX to create measures for visualization.
  • Created a Power BI-based search engine showcasing vendor technical capabilities, actively used by internal teams before deciding on RFPs.
  • Analyzed large IT spend data against planned and approved budgets in excel and presented using visualizations like waterfall models; identified key data integration issues and proposed connectivity solutions across disparate data sources.
  • Authored comprehensive user guides and conducted walkthroughs to support the onboarding of vendor managers to new tools and dashboards.
  • Delivered impactful presentations to large internal audiences, communicating process improvements and project outcomes effectively.

Procurement Process Specialist

COGNIZANT
04.2023 - 08.2024
  • Communicating contract red lines for final execution for IT, Telecom, HR services and Professional Services (PS).
  • Monitoring vendor performance on the basis of the agreed contract terms.
  • Renewals management
  • Escalation management & chasing to expedite make sure all the required contracts are timely renewed
  • Built a Tracker to maintain case data and evaluate team performance.
  • Helped start a new project, team from scratch and formulated Standard Operating Procedures.
  • Knowledge transfer to new associates in team, helping associates in problem solving and monitoring their performance.
  • Identifying and setting up vendors based on the defined SOPs.
  • Negotiating terms and working with various contract documents like MSA, NDA, Change Order, Amendment etc.

Procurement Specialist

SOFTWAREONE
12.2019 - 05.2022
  • Understanding client requirements, publisher / manufacturer identification & analyzing best price source.
  • Sending out RFI or RFQs based on requirement and purchase history.
  • Performing Price Comparison/Bid Tabulation of different suppliers for final Contract Award, with the target of keeping lowest Total Cost of Ownership.
  • Negotiating on price, payment terms, payment method & auto-renewal.
  • Supplier Onboarding & facilitating reseller agreement, contract signing with the legal team.
  • Managing vendors, line items & prices in the Database, using ERP: Microsoft Navision.
  • Vendor performance evaluation basis lead time, prices, responsiveness, quality & escalating if BAU is affected.
  • Creating customer quotes, sending POs & regularly following up, ensuring all deliverables are met within client specific SLA.
  • Improving Supplier Relationship by handling queries & resolving issues related to order.
  • Proactive, Reactive Renewal and Demand management based on opportunities created from previous purchases.
  • End-to-end, clear & concise stakeholder/vendor/cross department collaboration for gathering information and arranging renewal quotes on time with accurate co-term.
  • Analyzing volume in ServiceNow queue & assigning tasks to individual contributors as per availability, to efficiently manage volumes and avoid SLA loss.
  • Data Analysis using excel, ERP, SharePoint & generate reports to help in volume forecasting & contingency planning.
  • Escalation management, mentoring new joiners, performing regular service audits to identify areas of non-compliance & help improve overall quality & avoid escalations.

Education

MBA -

Lovely Professional University
Jalandhar, India
05-2020

BCA -

Lovely Professional University
Jalandhar, India
05-2018

XII - CBSE

Army Public School
Ambala, India

X - CBSE

Army Public School
Ambala, India

Skills

  • Communication
  • Stakeholder Relationship Management
  • Vendor Management
  • Negotiation
  • Effective Collaboration/Teamwork
  • Quick Learner
  • Responsible
  • Time Management
  • Adaptable
  • KPI/SLA Oriented

Software

Power BI

SQL

Microsoft Office

Microsoft Navision (ERP)

ServiceNow

Timeline

Senior IT Analyst - Procurement Governance

ZF Group
08.2024 - Current

Procurement Process Specialist

COGNIZANT
04.2023 - 08.2024

Procurement Specialist

SOFTWAREONE
12.2019 - 05.2022

MBA -

Lovely Professional University

BCA -

Lovely Professional University

XII - CBSE

Army Public School

X - CBSE

Army Public School

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Sudip MandalSenior Analyst