Suchitra Derangula
Office Executive
Hyderabad
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Mid-level executive position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Admissions Counselor
Career Navigator
Hyderabad
10.2023 - 09.2024
- Assessed student interests and skills and provided strategic information about pursuing suitable courses.
- Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
- Provided exceptional customer service by responding promptly to inquiries from prospective students via phone, email, or social media channels.
- Coordinated campus visits for prospective students and their families, showcasing the institution's facilities, programs, and resources.
- Reviewed admissions applications and evaluated student credentials.
- Managed approximately 15 incoming calls, Messages and 20 outgoing calls, messages per day from customers.
Tele Sales Executive
Multi Hub Finance Solutions
Hyderabad
04.2023 - 09.2023
- Managed a database of leads, ensuring timely follow-up calls and accurate recordkeeping.
- Increased average call duration by refining scripts for better engagement with potential customers.
- Participated in regular training sessions to stay up-to-date on product knowledge and enhance selling skills.
- Achieved high call volume daily without sacrificing quality or attention to detail during each interaction.
- Collaborated with team members to increase overall sales performance.
- Made approximately 30 Calls per day and convert them into leads.
Office Assistant
Village Council
Khammam
06.2020 - 05.2021
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling, phone calls, and visitor inquiries.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Handled 4 to 5 records up to date, responds to 4 to 5 queries daily.
Education
Bachelor of Science - BZC
Geethanjali Degree College
Khammam 07.2016 - 03.2020
Intermediate -
Naveena Inter College
Khammam 06.2014 - 03.2016
SSC -
Antharwani Vidyanikethan
Khammam, India 06.2013 - 03.2014
Skills
Teamwork and Collaboration
Career advising
Administrative Support
Customer Service
Lead Generation
Outbound and inbound calls
Verbal And written communication
Self motivation and confident
Telephone Etiquette
Basic computer skills
Hobbies
- Cooking and visiting religious places.
Extra Activities
- Worked as a volunteer in Swatch Bharat's Programs in college days.
- Won prizes in kabaddi in school days.
Timeline
Admissions Counselor
Career Navigator
10.2023 - 09.2024
Tele Sales Executive
Multi Hub Finance Solutions
04.2023 - 09.2023
Office Assistant
Village Council
06.2020 - 05.2021
Bachelor of Science - BZC
Geethanjali Degree College
07.2016 - 03.2020
Intermediate -
Naveena Inter College
06.2014 - 03.2016
SSC -
Antharwani Vidyanikethan
06.2013 - 03.2014