Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Software
Timeline
Generic

Sruthi Sundararajan

Bangalore

Summary

Enthusiastic Product Designer offering 4+ years of experience in crafting intuitive and impactful digital experiences. Skilled in UX/UI design, interaction design, and product strategy, with a focus on AI bots and user-centered design. Proven track record of leading end-to-end design processes, from concept development to high-fidelity prototypes, across mobile and web platforms. Adept at collaborating with cross-functional teams, driving product improvements, and delivering solutions that enhance user satisfaction and business outcomes.

As a passionate user experience designer, I am driven by a deep sense of empathy and a curiosity for design, innovation, and product development. With a background in Architecture, I bring a unique perspective, blending physical and digital spaces to create seamless, meaningful experiences.

Overview

3
3
years of professional experience

Work History

Senior Product Designer

Freshworks
08.2022 - Current
  • Senior Product Designer at Freshworks, leading the design of the Customer Service Suite (CSS) dashboard and building innovative AI bots (Flowless bots).
  • Currently creating M1 mockups for custom actions and bot evaluation.
  • Collaborates with cross-functional teams to enhance user experience.
  • Constantly identifying gaps in Information Architecture (IA) and proposing optimizations. Successfully executed a UI revamp for enhanced efficiency and intuitiveness.
  • Focuses on improving information architecture and delivering intuitive designs for AI-powered solutions.

Product Designer

Sheroes [ Mahila Money ]
04.2021 - 07.2022
  • Led the end-to-end design for Mahila Money, a financial platform aimed at empowering women, from initial concept to launch. Designed the entire user experience, focusing on accessibility and simplicity.
  • Conducted user research/ interviews and collaborated closely with product and engineering teams to align design with business goals.
  • Built the admin panel to streamline internal workflows. Delivered a fully functional app focused on empowering women financially.

Education

Certificate in User Experience Design - Design And Visual Communications

UX Mint
Chennai
03.2021

Certificate in Image-ability - Design And Visual Communications

Delft University
Delft, Netherlands
04.2020

B.Arch - Architecture / Design

Anna University
Chennai, India
04.2019

Skills

  • Design thinking
  • Interaction Design
  • Prototyping & Wireframing (Figma, Sketch, Adobe XD)
  • Responsive Design
  • Information Architecture (IA)
  • AI & Chatbot Design
  • MVP Development
  • Cross-Functional Collaboration
  • User Research & Usability Testing

Accomplishments

  • Runner up of AI Designathon 2023 (Freshworks)
    Led the design of "Phishing in AI," a project that tackled AI-driven phishing solutions, winning first place in the prestigious Freshworks AI Designathon 2023.
  • Finalist in Hackathon 2023 (Freshworks)
    Reached the finals of Freshworks Hackathon 2023 with the innovative concept "Widget Apps," showcasing the potential for integrating apps directly into widgets for enhanced user interaction.

Software

FIGMA

Adobe suite

Webflow

Framer

Protopie

Timeline

Senior Product Designer

Freshworks
08.2022 - Current

Product Designer

Sheroes [ Mahila Money ]
04.2021 - 07.2022

Certificate in User Experience Design - Design And Visual Communications

UX Mint

Certificate in Image-ability - Design And Visual Communications

Delft University

B.Arch - Architecture / Design

Anna University
Sruthi Sundararajan