Enthusiastic & hard-working graduate with a First in MSc Business with International Management.Productive employee with proven track record of successful quality management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. Customer service professional with years of success in resolving customer concerns and enquiries and operations management executive. Skilled at accurately building rapport in person and over the phone. Supportive team player, well-versed in providing helpful answers on multiple platforms to retain clients.Focusing towards delivering high standards of customer service. Improving my skills where I can be an asset to an ambitious team with my understanding of Business operations, processes and principles with analytical thinking.
With my academic experience and employment as a Quality supervisor manager and Customer support and operations executive, I have expanded upon my skill set. Being Productive with administrative knowledge and business acumen to enhance industry operations. Understanding what customer values the most. Being thorough, diligent professional with strong attention to detail and decisive approach to problem-solving. .