Sriharsha Kota

• Company Overview: Ministry of Municipal and Rural Affairs (MOMRA) is primary authority for monitoring, control and policy making for municipal system in Kingdom of Saudi Arabia (KSA)
• MOMRA’s primary objective is to protect and safeguard interest of consumers by conducting inspections to identify fraudulent and inferior quality products and services that may lie under any of various categories like marketplaces, restaurants, hospitals, construction areas, sanitation and more
• This flagship program, with 100+ FTEs and $40 million budget across onshore and offshore teams, has excelled through introduction of Business Continuity Management (BCM) framework, achieving top customer satisfaction
• Each release has earned rare 5-star rating from Middle Eastern clients, marking four years of success and soon to start with fifth year
• Strategic Advisory: Advised senior stakeholders on BCM best practices, leveraging CBCI expertise to ensure quality deliverables and regulatory alignment
• Operational Resilience: Led BCM initiatives in Reporting, Training & Awareness, Quality Assurance, and Tooling to strengthen resilience and performance
• Risk & Compliance: Collaborated with second-line colleagues to deliver integrated risk insights and mentored teams on regulatory complexities in banking environments
• Performance Management: Delivered key metrics and insights to directors, VPs, and clients, ensuring transparency and informed decision-making
• Program Execution: Directed multi-vendor projects by defining objectives, managing risks, and leading cross-functional teams in BA, Design, Development, and QA
• Process & Quality Improvement: Streamlined operations, enhanced efficiency, and maintained adherence to regulatory and security standards

Leadership in Agile Transformation: Drove Agile practices and facilitated all Scrum ceremonies to enhance team productivity and agile maturity across projects

• Stakeholder Collaboration: Partnered closely with Product Owners, PMs, and architects to align on strategic priorities and ensure smooth, value-driven project delivery
• Backlog Optimization: Maintained and prioritized Product, Sprint, and Improvement backlogs, ensuring continuous delivery of high-impact features
• Data-Driven Performance: Utilized KPIs and metrics (e.g., velocity, burndown) to optimize team performance and track progress toward organizational goals
• Governance & Reporting: Provided stakeholders with clear, actionable reports on project status and team performance, supporting informed decision-making at every level
• Team Empowerment: Coached and mentored team members, fostering collaborative culture and shielding team from distractions to maintain focus on goals
• Cross-Functional Alignment: Coordinated effectively with both agile and non-agile teams to streamline processes and achieve seamless project outcomes.
• Managed to gain customer confidence after every MVP by making changes to existing work flow and helped to reduce the burden on team by 30%.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
• Applied agile methodology to shorten cycle time and achieve target margins.
• Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
• Led sprint reviews and planning meetings to promote full team engagement.
• Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.

• Leadership in Agile Transformation: Drove Agile practices and facilitated all Scrum ceremonies to enhance team productivity and agile maturity across projects
• Stakeholder Collaboration: Partnered closely with Product Owners, PMs, and architects to align on strategic priorities and ensure smooth, value-driven project delivery
• Backlog Optimization: Maintained and prioritized Product, Sprint, and Improvement backlogs, ensuring continuous delivery of high-impact features
• Data-Driven Performance: Utilized KPIs and metrics (e.g., velocity, burndown) to optimize team performance and track progress toward organizational goals
• Governance & Reporting: Provided stakeholders with clear, actionable reports on project status and team performance, supporting informed decision-making at every level
• Team Empowerment: Coached and mentored team members, fostering collaborative culture and shielding team from distractions to maintain focus on goals
• Cross-Functional Alignment: Coordinated effectively with both agile and non-agile teams to streamline processes and achieve seamless project outcomes.
• Managed to gain customer confidence after every build by bringing in notable alterations to running projects to reduce the burden on team to improve work efficiency by 50%.
• Streamlined and optimized workflow and communication by implementing Agile frameworks.
• Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
• Evangelized Agile as strategic asset of culture and business value.

• Facilitated all agile ceremonies for complete Scrum teams by time boxing
• Product Backlog, Improvement Backlog, Impediment Backlog, & Sprint Backlog for better Agility
• Work closely with Product owner in backlog refinement and continuous delivery of features
• Ensure process is in place for all phases of project and raise solve/redirect impediments and bring them to closure to see that affect project/team least
• Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
• Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
• Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
• Negotiated and managed project budgets to meet goals.
• Trained personnel on use of IT tools and applications.
• Conducted quality assurance to verify accuracy of data used in IT projects.
• Assessed and analyzed customer requirements to develop effective IT project plans.

• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
• Led sprint reviews and planning meetings to promote full team engagement.
• Applied agile methodology to shorten cycle time and achieve target margins.
• Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
• Protect team from outside distractions, impediments & team conflicts, and maintain focus on product backlog and project timeline
• Implemented Serenity – Cucumber BDD Java framework for Pega applications
• Understanding and Analyzing the AUT in terms of Object Identification
• Influencing change for relentless improvement and growth mindset of individual and team
• Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
• Evangelized Agile as strategic asset of culture and business value.
• Resolved staff conflicts and identified potential areas of improvement.
• Led cross-functional teams to successfully complete IT projects.
• Monitored and tracked project progress to support timely completion.
• Generated reports for IT project progress and performance.
• Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.

• Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations
• Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
• Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline
• Work closely with Product owner in backlog management and continuous delivery of features
• Educate and reinforce scrum methodology and agile framework to team members and key stakeholders
• Managed project scope to ensure delivery was compliant to scope commitment
• Establishing metrics and tracking & reporting agile project progress to management
• Encouraging high levels of collaboration during spring execution
• One-on-one mentoring and coaching team members
• Applied agile methodology to shorten cycle time and achieve target margins.
• Wrote, updated and maintained project documentation.

• Responsible for identifying scope of testing required for releases based on BRD
• Implemented BPT Framework such as Application Area, Object Repositories
• Prepared Automation Estimation plan based on functionality and complexity of application
• Responsible for Development of Functional & Regression packages for various applications (CIF-FATCA, Retail, TD, Process Manager, IVRs Reports, Forex, Over Drafts, Loans, IAP Non-Credit)
• Prepared Business components using QTP and VBScript & Execution on scripts in Spanish & English along with Dynamic Objects using Regular Expressions
• Prepared Generic Functions, Reusable Actions, Library files and Automation Test suit for application
• Estimated work requirements and labor hours for sprint planning.
• Communicated between product owners and developers to clarify features.
• Performed regression, exploratory and negative tests.
• Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
• Reviewed production processes and identified potential quality issues.

• Communicate with the end users as part of L2-L3 Support to understand the issues and address them (Incident Acknowledgement/Resolution, User Education)
• Modules: Project & Portfolio Management, Resource Management & Financial Management
• Data Migration and Forecast Upload from legacy systems into clarity using XOG scripts
• Provided 2nd level users support, locally and remote, utilizing the help desk software tool
• Collaborated with teams to define, strategize, and implement marketing and web strategies.
• Frequently inspected production area to verify proper equipment operation.

• Worked in various phases of testing Automation, Functional, System, SIT, Regression, UAT & Production
• Performed root cause analysis to provide resolutions for production issues.
• Created manuals and taught training sessions to educate co-workers on new systems.
• Conducted end-user reviews for modified and new systems.
• Verified compliance with applicable performance metrics and compatibility expectations.
• Develop System Test cases and MTP’s during sprints
• Mentor team members on product, Agile XP, application features functionality and domain

• Reviewed, evaluated, and identified requirements for testability.
• Created comprehensive test plans, test scripts, and use cases to support testing objectives.
• Analyzed and interpreted data to identify trends and recommend improvements.
• Designed and implemented quality control processes to facilitate customer satisfaction.
• Documented and developed engineering procedures and processes.
• Developed high-quality engineering designs and plans to meet industry standards.

• Validating the condition of boards physically & technical checks which includes soldering, replacement of components
• Compare design and actual for correctness of components
• Designing of PCB's using Orcad and Pads Layout
• Participated in formal internal design reviews of proposed products and components.
• Developed positive working relationships with stakeholders to effectively coordinate work activities.
• Developed comprehensive engineering documents for all projects.