I have been working with IBM from last 16 years on Rational/ELM suite of tools administration and automation support. Also worked on devops tools administation and support.
Overview
17
17
years of professional experience
Work History
Technical Support Engineer
IBM
09.2007 - Current
Worked as Rational / ELM Tools Administrator for various ELM tools - Clearquest, Clearcase, ETM, EWM , DNG which involves product upgrades / fix pack upgrades.
Customer support for ELM tools on IBM systems environment.
Worked as SME for ETM and also worked with product team for fixing many defects in ETM area.
Automation of regular / redundant tasks in ELM tools administration using perl/python/ansible/shell & web technologies
support for DevOps tools like GHE/Gerrit/Jenkins/Docker/Kubernetes.
Attended many trainings on ELM tools/Dev Ops/ Full stack developer/Cloud/Data science.