Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sricharan Cherukupally

Lead Operations Processor
Hyderabad

Summary

Career Episode

Commenced career as Associate Operations Processor in ARCOE team (Account Reconcilement Center Of Excellence) in the year 2018,promoted as Operations Processor in the year 2020, Senior Operations Processor in the year 2021 and Operation Lead Processor in the year 2023


Responsibilities

Performing QC for each TMs on daily basis

Acting as SME in resolving process related queries

Providing Training for new TMs

Preparing Monthly Based Reports base up on TMs performance

Preparing score cards for individual TMs

Acting as Back Up in the absence of Manager

Prepared SOPs and Procedures for all four processes


Achievements

Received Golden Spoke Award in the year 2022

Received Gold Coin Award in the year 2021

Received Wells Fargo Champion award in the year 2020

Received Quality Champ award for 8 times and monthly best performer for 6 times

Promoted as Lead Operation Processor in the year 2023

Reduced Training Window from 8 months to 3 months

Given two Idea Projects and three best practices



Overview

6
6
years of professional experience

Work History

Lead Operations Processor

Wells Fargo
08.2018 - Current

Lead Operations Processor


Account Reconcilement Center Of Excellence (ARCOE)

ARCOE team provides back office support for all Wells Fargo banking centers (Branches).Responsible for performing varied activities generally related to reconciling, calculating/ processing and balancing and reviewing accounts/ records for accuracy. Performing internal accounts reconcilement for the wholesale accounts performing reconcilement for 2 different process those will be reconciled on monthly basis and other will be reconciled on daily basis.

Roles & Responsibilities:
Responsible for performing varied activities generally related to reconciling, calculating, balancing and reviewing records. Posting to general ledgers and other accounting records. The functions provided by the team
includes reconciling teller cash lines to the general ledger and researching and resolving outstanding cash tickets, miscellaneous error correction.


Cash Difference Research Process (CDR)

CDR deals with Branch Banking Teller account reconciliation disputes and resolve tellers outage

We do research and adjust customer accounts & general ledgers accordingly

We send email to branches to fix the tellers cash differences with our findings

Research the teller work, review daily cash movements in bank accounts and entries posted correctly in accounting system

Ensuring the entries are reconciled ina timely manner to reduce fraud and losses to Wells Fargo Bank


Cash In Transit Process(CIT)

Identifying discrepancies between shipments made from Branch to Cash Vault, and Cash Vault to branch including missing shipments.
Researching with Branch , Armored Transportation and Cash Vaults team to clear the outstanding shipments through emails and adjusting Customers & General Ledgers accordingly

Cash Vault Reconciliation (Daily & Monthly Reconcilement)

Responsible for performing varied activities related to reconciling,calculating,balancing and reviewing record of CV general ledgers accounts

Identifying and reporting unmatched or open items to the cash vaults for research and resolution

Monitoring and balancing the General Ledger accounts in standardized way with all accounting policies and guide lines on monthly basis


Line Of Credit Process (LOC)

We reconciles with information about clearing and monitoring Gender Ledger (GL) accounts for Letter Of Credit. Reconcilers will be reaching out to the Branch Relationship Manager for the outstanding payments enquiry from the customer via emails.
Timely viewing the Fees, that are due from the customer. Reaching out to the Relationship Manager for the status of the payment and the mode of the payment.
Ensure exceptions payments are cleared to meet the account-aging standards.



Education

MBA - Finance

VBIT
Hyderabad
04.2001 -

Skills

Teamwork and Collaboration

Timeline

Lead Operations Processor

Wells Fargo
08.2018 - Current

MBA - Finance

VBIT
04.2001 -
Sricharan CherukupallyLead Operations Processor