SreebhuShan KulKarni

• Took another new role as Product Sales Manager for yet another new vertical and instrumental in supporting sales team.
• Led inside sales calling team to support field sales team.
• Identified new market opportunities, expanding company"s client base and boosting sales figures.
• Collaborated with cross-functional teams to develop innovative product offerings and improve existing products.
• Streamlined internal processes for better efficiency, reducing costs while maintaining quality standards.
• Established trust-based relationships with key accounts by maintaining consistent communication channels and addressing their unique needs.
• Assisted customers with onboarding and product setup to foster successful adoption and usage
• Coordinated with internal teams to provide prompt support and address client needs efficiently
• Identified upsell opportunities through frequent account reviews, contributing to increased revenue generation
• Streamlined customer onboarding process for accelerated product adoption and increased retention rates
• Spearheaded cross-functional initiatives that resolved complex issues and ensured timely resolution for clients
• Implemented effective support strategies to boost sales and reduce drop rate from 10% to 4%.

• Was instrumental in creating processes, understanding nature and requirements of new vertical, leading team, helping them understand expectations, ensuring smooth workflow across 4 departments with meticulous planning.
• Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
• Facilitated seamless integration of new acquisitions into existing operations while maintaining positive company culture and high levels of morale among employees.
• Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
• Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
• Secured key accounts with customized sales presentations showcasing unique value propositions tailored to prospective clients'' needs.
• Promoted culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
• Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Played key role in exploring new regions

• Instrumental in introducing new districts for Chrysalis by strategically planning visits across territory, spreading brand awareness, creating healthy pipeline and thus generating new business
• Introduced business consultants and distributors to get more leads and generate business
• Developed strong relationships with clients and distributors to ensure timely payments.
• Increased brand awareness through aggressive sales program overhaul, market campaigns and working with distributors
• Strengthened stakeholder relationships with regular communication, resulting in improved alignment on strategic initiatives
• Aligned organizational objectives with company mission to increase business growth and integrate work strategies

• First person to bag K-12 institutional deals for Hyderabad
• Key resource for Business Development, Brand promotion, planning ATL & BTL activities, fixing seminars and Branch Operations
• Instrumental for the lead generation, meteoric rise in the footfalls, & ensuring corporate deals
• Increased business by 8 times (25Lpa to 2Crpa)
• Expanded business to 2 other locations
• Identified potential areas, established branches, expanded team and business.
• Improved team efficiency by streamlining processes and implementing innovative management strategies.
• Identified areas for improvement within department, implementing strategic initiatives to address gaps in performance, resources.
• Oversaw daily operations of department, ensuring maximum productivity and adherence to company policies.
• Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
• Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
• Optimized internal workflows by identifying bottlenecks in processes and implementing efficient solutions for increased productivity.
• Led successful sales campaigns that resulted in significant revenue growth for organization over time.
• Mentored junior staff members on best practices for project management and team collaboration skills, fostering supportive work environment.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
• Greeted and assisted customers with questions, concerns and purchasing needs.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Mentored team members to enhance professional development and accountability in workplace.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Maintained professional demeanor by staying calm when addressing unhappy, angry customers.
• Opened new locations and monitored shift changes to uphold successful operations strategies and maximize business success.

• Despite being new to this segment, bagged 5 clients within 1 month from product induction
• Bagged total of 50 clients for cloud-based solution offered by CF.
• Instrumental in identifying new potential areas and upcoming properties to generate more prospects and generate references through them and brand building.
• Developed and delivered presentations to key customers to position products and services
• Identified new business opportunities by analyzing industry trends and competitor activities

• Identifying prospect customers, generating new leads, and developing business for TCS iON, Cloud-based ERP for sectors like Education and Manufacturing of SMB segment (B2B sales).
• Established robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods
• Increased client base by identifying and pursuing new business opportunities through market research and networking
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads