Sravani Kannikanti
Hyderabad
Summary
Ambitious and highly motivated professional with 8+ years of diversified and extensive experience in Talent acquisition, Training, Human Resources, Quality support as well as Customer services and currently as HR Operations process Lead. Experienced Talent Acquisition Partner and an engaging public speaker with a background in Learning and Development, delivers informative workshops to tackle skills and knowledge gaps. Empathetic and energetic communicator with a solution oriented mindset.
Overview
10
10
years of professional experience
Work History
Process Specialist
Wipro Technologies
09.2020 - Current
- Project - Google HR Operations [EMEA]
- Process Lead and HR Senior Executive responsibilities include handling Hiring, Onboarding, Benefits and Compensation for Googlers from EMEA region and delivering on daily assigned productivity target month on month.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and pre-screening assessments.
- Collaborated with cross-functional teams on several projects to enhance recruitment efficiency and increase candidate flow, leading to a 15% improvement in hiring speed.
- Served as a consultative and strategic Talent Acquisition Advisor to hiring managers, helping drive business results through the recruitment process and executing on business needs.
- Developed and implemented location-specific talent acquisition strategies, leading to a 30% improvement in candidate quality.
- Processed employee referrals, relocations, and transfers.
- Evaluated strengths and weaknesses of candidates through effective sourcing processes.
- Participate in deep dive analysis for team, which highlights the parameter where the team is dipping down on the quality score, routes, escalations, reopens and other regional variances
- Participate and manage transactional activities pertaining to query resolution & follow-ups on information from required stakeholders.
- Collaborate with Subject Matter Experts for the SOP updates and improvement opportunities to strengthen/ streamline existing processes following a continuous improvement culture.
- Assisted in the implementation of a performance management system that includes performance improvement plans, individual goals, and objectives, resulting in a 15% increase in employee productivity.
Senior HR Executive
Hyderabad School Of Business
07.2014 - 12.2019
- Administered policies and procedures relating to all phases of human resources activities including benefits, recruitment, training and development, employee performance, evaluations and appraisals and conducted exit interviews, confidential student & employee records and reports.
- Developed and deepened relationships with recruiters and hiring managers which helped in improving the placements.
- Recommended, developed, and scheduled training and development programs for the students & employees.
- Conducted conflict resolution, harassment, sexual assault and diversity training. Provided guidance to students, employees and management regarding workplace concerns.
- Conducted Business events, Workshops and Seminars for the student’s welfare and Introduced Soft skills training Program for improving the placement drives.
- Administered regular Employee engagement activities, Industrial visits and National Tours as a part of team outings and student exposure.
- Utilized a variety of sourcing methods, including online networking, community involvement, professional networking and employee referrals which improved the diversity and quality of placements.
- Created and drove talent acquisition and job placement strategies to attract the best faculty members.
- Leveraged online job boards to advertise open positions and engage with potential candidates.
Customer Service Executive
Dell
05.2016 - 02.2017
- Supporting process by managing transactions as per required quality standards, fielding all incoming help requests from Business customers via telephone in a courteous manner.
- Resolve Business Customer queries as per the SLA defined in the contract. Maintain and update self-help documents for customers to speedup resolution time.
- Identify red flags and escalate serious client issues to Team Leader in cases of untimely resolution.
- Collaborated with team members to streamline processes and improve overall Customer experience.
- Helped address client complaints through timely corrective actions and appropriate referrals.
IT Recruiter
Circle IT Solutions
08.2013 - 02.2014
- Coordinated with IT team leaders to forecast hiring needs and department goals.
- Sourced and selected applicants for technical positions within company. Designed and developed various recruitment programs.
- Maintained contact network for qualified candidate recognition and sourcing.
- Contacted and interviewed qualified candidates for relevant job positions. Utilized online recruiting services in researching and contacting candidates.
Create and disseminate job advertising to various social media. - Processed Relocation and Transfers to the USA,
- Created and disseminated job advertising to various social media. Used Dice portal to search and develop applicant portfolios for expected openings.
- Onboarded new hires, cleared the background check, and set up training. Furnished administrative support and advice to human resources staff as required.
Education
MBA - Human Resources Management
Indian Institute of Planning And Management
Hyderabad, India05.2015
BBA - Human Resources Management
Mahatma Gandhi University
Meghalaya04.2015
MBA - Marketing Management And Research
Mahatma Gandhi University
Meghalaya07.2017
Skills
- Organizational Development
- Networking and Partnership Development
- Exceptional negotiation skills
- Forecasting Employment Needs
- Empathy and Compassion
- Knowledge in SAP HCM
- Training & Development
- Data Analysis
- Quality Audits
- proficiency with SAP, Sales Force, Darwin, Workday, Google sheets and Microsoft office tools
- Interpersonal Communication Skills
Timeline
Process Specialist
Wipro Technologies
09.2020 - Current
Customer Service Executive
Dell
05.2016 - 02.2017
Senior HR Executive
Hyderabad School Of Business
07.2014 - 12.2019
IT Recruiter
Circle IT Solutions
08.2013 - 02.2014
MBA - Human Resources Management
Indian Institute of Planning And Management
BBA - Human Resources Management
Mahatma Gandhi University
MBA - Marketing Management And Research
Mahatma Gandhi University
Similar Profiles
Sourav PalSourav Pal
Senior Software Engineer at Wipro Technologies, WiproSenior Software Engineer at Wipro Technologies, Wipro
Abhishek PawarAbhishek Pawar
Financial Analyst at Wipro TechnologiesFinancial Analyst at Wipro Technologies
PRIYANKA GOPUPRIYANKA GOPU
Manual QA Engineer at Wipro TechnologiesManual QA Engineer at Wipro Technologies