Have 11 years' experience as an Oracle Functional Consultant, with 7 years' relevant experience in delivering various projects pertaining to the Oracle Cloud and R12 environments, extensive business process analysis, collection of requirements, gap analysis, solution design, and system configuration.
I have experience of ensuring end-users get appropriate and detailed support as I participate in comprehensive training programs and ensure post implementation support for effective system adoption. Previous experience includes working with a cross-functional team and interfacing with technical teams while providing value added leadership in client-facing projects. With experience of executing the Oracle Financial modules - AP, AR, FA, GL, and SLA - an efficient and optimized workflow will be ensured.
I have an outstanding acquaintance with P2P and O2C cycles and have a spotless record of preparation of key functional documents that add up to the quality of delivery for the project. I have been successful in the proven results in leading end-user trainings, system testing, and troubleshooting and lead the adoption of the finer user experience while improving the system performance day in and day out. I believe in continuous learning and being updated about new technologies that are evolving in Oracle to deliver innovative and impactful solutions.
ERP: Oracle E-Business Suite (EBS) R12, Oracle Fusion Applications
Modules: Financials (GL, AP, AR, FA), SCM (OM, PO, INV), O2C, Procure to Pay (P2P)
Tools: Oracle Workflow, Oracle Forms, Oracle Reports, PL/SQL, SQL, TOAD
Databases: Oracle 11g/12c, SQL Server
Operating Systems: Windows, Linux
I have successfully obtained certifications in Oracle Accounts Payable (AP) and General Ledger (GL). These certifications demonstrate my proficiency in managing financial transactions, maintaining accurate financial records, and ensuring compliance with accounting standards.
Client: Good Food Holdings, LLC Mar’24 – Till date
Project: Fusion Financial Support
Description: Good Food Holdings, LLC is the holding company for five preeminent and enduring food retailing brands: Bristol Farms, Lazy Acres Natural Market, Metropolitan Market, New Seasons Market, and New Leaf Community Markets.
Role: Senior Consultant
Responsibilities:
· Monitored ticketing tool and worked on issues on based on urgency
· Prioritizing the issues based on severity and timelines
· Going through the existing process documents and setup documents
· Direct interactions with users and seeking information as required in resolving the issues.
· Responsible for solving the issues logged by the users on various financial issues.
· Continuously maintain support with super users via mails or phones to ensure their needs are understood and met.
· Replicated/tested scenarios in clone instances
· Raising SR (Service Requests) with Oracle Support and following up with them for resolution of the same.
Client: Kendra Scott OCT’23 – MAR’24
Project: Fusion Finance Implementation
Description: Kendra Scott is a designer, manufacturer, and retailer of jewelry. The products are thoughtfully crafted in their Austin, Texas studio, pushing the boundaries of design and innovation while staying true to the principles of color, Shape, Material, Value.
Role: Senior Consultant
Responsibilities:
· Being an offshore team member, taken responsibility for the configuration of financial modules
· Conducting the CRP sessions to the client and addressing their queries
· Participated in UAT sessions with the client and fixing the bugs identified
· Conducting training to business users
· Prepared TE025 system test scenarios documents for financial modules
· Configurations done for GL, FA
· Good Knowledge in OTBI reports & Dashboards Configuration
· Involved in FBDI Templates to upload FA conversation data into Oracle
Client: Paradigm May'20– OCT’23
Project: Oracle EBS R12 Implementation and Support
Role: Functional Consultant
Description: Paradigm is a part of Emerson, which is the largest independent developer of software-enabled solutions to the global oil and gas industry worldwide.
Responsibilities:
· Being an offshore team member, taken responsibility for the configuration of financial modules
· Conducting the CRP sessions to the client and addressing their queries
· Participated in UAT sessions with the client and fixing the bugs identified
· Conducting training to business users
· Performed setups in all instances including CRP’s UAT and Production
· Developed FSG Reports for customized Financial Statements
· Involved in sys admin tasks such as Defining users, assigning responsibilities to Users, Monitoring user accounts.
· Worked on 4-4-5 Calendar and done needed setup for as per Emerson requirements
· Involved in the Customizations and Personalization’s.
· Support all the modules covering the O2C and P2P cycle
· Supporting and solving Users problems
Client: H3G IT SPA Mar’19 - Apr’20
Project: R12 Financial Support
Role: Associate Functional Consultant
Description:H3G S.p.A. provides telecommunication services. The Company offers cell phones, tablet pc, data transmission, voice and internet services, E-mail, and related services. H3G serves customers internationally.
Responsibilities:
· Monitored ticketing tool and worked on issues on based on urgency
· Prioritizing the issues based on severity and timelines
· Going through the existing process documents and setup documents
· Direct interactions with users and seeking information as required in resolving the issues.
· Responsible for solving the issues logged by the users on various financial issues.
· Continuously maintain support with super users via mails or phones to ensure their needs are understood and met.
· Replicated/tested scenarios in clone instances
· Tested all scenarios in Clone instances after P2T Refresh ensure no surprises in the process flow.
· Raising SR (Service Requests) with Oracle Support and following up with them for resolution of the same.
Periodic communication with users regarding the progress on the issues being worked on.
Client: BAI Project Jul’18-Feb’19
Project: R12 Financial Implementation
Description: British American Investment Co.(Mtius) Ltd is one of the most innovative and dynamic investment holding companies in Mauritius. It offers a wide range of superior products and services based on ethical and socially responsible business practices
Responsibilities :
· Developed SLA-customization and done all setup
· Supported in some issues in AP,AR and PO
· Closely worked with Oracle through SRs and finance users while troubleshooting and fixed all the issues
· Involved in Setups and Configuration. Involved into the documentations
· Prepare and reviewing functional specifications and understanding customizations in project
· Raised Service requests (SR) for the priority issues (Priority Level 1 & 2)
· Testing of the various test scenarios as per client requirement.
· Prepared Training documents by covering user understanding.
· Done the setups for all other requirements of client.
· Involved the postproduction support.
Environment: Oracle APPS 12.1.2(GL, PO, AP, AR and FA)
Client: Emerson Automation Solutions Aug’13 – Jun’18
Project: R12 Financial Support
Role: End Used Testing
Description: Emerson is the largest independent developer of software-enabled solutions to the global oil and gas industry worldwide
Responsibilities:
· Closely worked with project manager and involved in the project Implementation.
· Directly interacted (along with project manager) with the client Super Users and IT and Finance Directors.
· Implemented Oracle Financial modules GL, AGIS, PO, AP, AR, CE, EB Tax, SLA and FA
· Supporting and solving day to day end Users problems
· Involved in Setups and Configuration. Involved into the documentations
· Recognized for managing the team which resolved the most complex issues in Related with P2P and O2C Area.
· Handling situations for run time problems and suggesting the work around
· Prepare and reviewing functional specifications and understanding customizations in project
· Undertaking all steps necessary to satisfactorily closure of the tickets raised by clients
· Support on all the modules covering the O2C and P2P cycles
· Implement all the major change requests (CR) from client