Snigdha Donakonda
Hyderabad
Summary
Adept Technical Lead with a proven track record at Cognizant Automation Center, enhancing automation services through expert code reviews and software development lifecycle mastery. Excelled in PHP and Javascript and team leadership, significantly improving issue resolution efficiency. Skilled in writing logical code
Overview
9
9
years of professional experience
Work History
Technical Lead
Cognizant Automation Center
06.2018 - Current
- Analyzed requirements and designed, developed and implemented CAC tool for the automation service
- Worked on enhancements and bugs that are raised by QA team
- Reviewed the code and debugged errors and fixed the bugs on demand and provided hotfixes at the time of releases
- worked as L3 SME for troubleshooting the issues which are raised by the customer
- Lead a L3 SME team and made sure the team should work more effectively and resolve issues on time
- Handled P1 issues effectively and also fixed the bugs and raised images on time
Production Engineer
Comcast
05.2017 - 03.2018
- Handling tickets and triaging
- Experience in working on AVS alerts and EAS (Emergency Alerting System) alerts and were pulling logs for the particular devices manually by logging into the devices through putty.
- Experience in working on host down issues and VM’s and was pulling logs for the particular Devices
- Experience in working in splunk tool to manage applications and for the indexes and graphs
Production Engineer
Emdeon
10.2015 - 03.2017
- Handling total of 20 Production servers
- Experience in performing pre scheduled RFC’s (Request for change) like deploying WAR and EAR files in admin WAS consoles(application based browser that is pre-installed in web sphere environment to manage application servers and applications)
- Experience in working with RDP during windows server deployments.
- Experience in working with PROD, CERT and QA environments
- Shutting down and starting up production servers methodically for patching, maintenance on UNIX and Windows servers.
Education
Bachelor of Technology - Information Technology
JNTUA
Anantapur, India06.2014
Skills
- Code Review Expertise
- Software development life cycle
- Javascript
- JS Frameworks: React, Angular, Vue
- Programming Languages: Java, PHP, Python
- SQL
- GitHub collaboration
Additional Information
in addition to my profile, i completed internship program from the Infosys limited
Timeline
Technical Lead
Cognizant Automation Center
06.2018 - Current
Production Engineer
Comcast
05.2017 - 03.2018
Production Engineer
Emdeon
10.2015 - 03.2017
Bachelor of Technology - Information Technology
JNTUA
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