SIVA SHANKAR PILLI
Sales & Service Executive
Hyderabad
Summary
Dedicated Sales & Service Executive with 2 years of experience in battery sales, customer support, and service coordination. Skilled in handling warranty claims, troubleshooting battery performance issues, and building strong customer relationships. Proven ability to achieve sales targets while ensuring high levels of customer satisfaction. Committed to delivering quality service, maintaining strong customer relationships, and achieving sales targets.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Sales & Service Executive
Green Secure Energy Pvt Ltd (Power Zone Batteries)
01.2022 - Current
- Handled battery sales and achieved monthly sales targets.
- Provided customer support and resolved service-related queries.
- Managed after-sales service and coordinated service activities.
- Handled warranty claims and ensured timely resolution.
- Assisted customers in selecting the right battery based on their needs.
- Provided installation and maintenance guidance.
- Diagnosed battery performance using hydrometer readings.
- Identified and resolved charging-related issues.
Education
B.Tech - Electronics & Communication Engineering
A1 Global Institute of Engineering & Technology
03-2023
Skills
- Battery Sales & Customer Support
- After-Sales Service & Warranty Handling
- Service Coordination
- Hydrometer Readings & Battery Diagnostics
- Charging Issue Troubleshooting
- Customer Relationship Management
- Installation & Maintenance Guidance
- Sales Target Achievement
Software Skills
- MS Office (Excel, Word)
- Basic Tally
Timeline
Sales & Service Executive
Green Secure Energy Pvt Ltd (Power Zone Batteries)
01.2022 - Current
B.Tech - Electronics & Communication Engineering
A1 Global Institute of Engineering & Technology