Results-driven Monitoring and Observability Specialist with over 7 years of experience in leveraging AppDynamics, Grafana, and APM tools for proactive monitoring and system reliability. Proven track record in team leadership, stakeholder coordination, and effective incident management, ensuring seamless operations across diverse environments. Expertise in global customer engagement and non-technical team management, with a strong focus on process optimization and adoption of monitoring best practices. Committed to leading cross-functional teams to achieve strategic business outcomes and open to global relocation with visa sponsorship.