SHUBHAM KUMAR
PATNA
Summary
Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
Overview
7
7
years of professional experience
Work History
Senior Sales Officer
SOLV (Supply Chain Finance )
Patna
11.2023 - Current
- Boosted sales revenue by establishing strong relationships with key clients and delivering targeted presentations.
- Maintained an up-to-date understanding of relevant industry trends and developments, incorporating this knowledge into sales strategies and tactics.
- Mentored junior sales team members, sharing best practices for prospecting, negotiation, and closing techniques.
- Optimized territory management practices to maximize efficiency in reaching potential clients within designated areas.
Relationship Manager
PAYSENSE (Personal Loan )
Patna
11.2022 - 05.2023
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Relationship Officer
Hero FinCorp (Personal Loan)
Patna
02.2022 - 11.2022
- Facilitated meetings and discussions between clients, sales and delivery teams.
- Increased referral business by actively networking within the community and participating in local events representing the bank.
- Monitored, followed-up and escalated cases to meet customer response commitments.
- Increased loan approvals by diligently assessing creditworthiness and recommending suitable lending options.
Senior Sales Officer
HDB Financial Services (Two Wheeler Loan)
Patna
01.2020 - 01.2021
- Boosted sales revenue by establishing strong relationships with key clients and delivering targeted presentations.
- Delivered compelling proposals that clearly communicated the value proposition of products or services offered to prospective customers.
- Provided insightful product demonstrations, showcasing unique features tailored to clients'' specific needs.
- Mentored junior sales team members, sharing best practices for prospecting, negotiation, and closing techniques.
Customer Relationship Executive
Tata Capital (Two Wheeler Loan )
Patna
01.2019 - 01.2020
- Contributed to customer retention efforts by resolving complex issues promptly and professionally.
- Collaborated with cross-functional teams to ensure seamless delivery of tailored solutions for each client''s needs.
- Maximized team efficiency by implementing workflow improvements aimed at enhancing overall productivity levels.
- Enhanced customer loyalty by consistently delivering personalized service experiences tailored to individual preferences.
Sales Executive
IndusInd Bank (Two Wheeler Loan )
Patna
01.2017 - 12.2018
Education
Bachelor of Commerce (Accounts Hons ) - Accounting And Business/Management
S.G.G.S COLLEGE PATNA
PATNA02.2019
Intermediate of Commerce - I COM
S.G.G.S COLLEGE PATNA
PATNA04.2015
10TH -
BIHAR SCHOOL EXAMINATION BOARD PATNA
PATNA06.2013
Skills
- Loans
- Marketing Management
- New Business Opportunities
- Operations Management
- Finance
- Customer Relationship Management (CRM)
- Loan Origination
- Marketing
- Sales Target Management
- End to End Solutions
- Teamwork
- Disbursements
- Business Loans
- DSA HANDLE
- SUPPLY CHAIN FINANCE
Languages
Hindi
Gujarati
English
Timeline
Senior Sales Officer
SOLV (Supply Chain Finance )
11.2023 - Current
Relationship Manager
PAYSENSE (Personal Loan )
11.2022 - 05.2023
Relationship Officer
Hero FinCorp (Personal Loan)
02.2022 - 11.2022
Senior Sales Officer
HDB Financial Services (Two Wheeler Loan)
01.2020 - 01.2021
Customer Relationship Executive
Tata Capital (Two Wheeler Loan )
01.2019 - 01.2020
Sales Executive
IndusInd Bank (Two Wheeler Loan )
01.2017 - 12.2018
Bachelor of Commerce (Accounts Hons ) - Accounting And Business/Management
S.G.G.S COLLEGE PATNA
Intermediate of Commerce - I COM
S.G.G.S COLLEGE PATNA
10TH -
BIHAR SCHOOL EXAMINATION BOARD PATNA