Shruti Mohapatra

Business Analyst

• Led end-to-end implementation projects, collaborating with cross-functional teams to deliver customized SAP Hybris solutions tailored to client requirements, resulting in increased efficiency and customer satisfaction
• Developed and maintained 20+ detailed Business Requirements Documents (BRDs) and Functional Specifications, ensuring clarity and alignment with client needs
• Assisted in creation and maintenance of product roadmaps, ensuring alignment with company goals and customer requirements
• Conducted comprehensive analyses of product performance, leveraging data analytics tools to provide actionable insights and optimize product features based on user behavior and feedback
• Evaluated customer problems, implemented resolutions, and followed up with clients to manage additional problems and maintain satisfaction.
• Collaborated with sales and product teams to address customer success objectives.
• Continuously monitored industry trends to keep abreast of competitive landscape and adjust strategies accordingly.
• Led stakeholder meetings and presentations to communicate project updates, gather feedback, and ensure alignment with business objectives
• Implemented Agile methodologies to streamline project workflows, increase efficiency, and deliver high-quality solutions on time and within budget
• Performed risk assessments and impact analyses to mitigate project risks and ensure business continuity in rapidly changing environments
• Facilitated user acceptance testing (UAT) sessions for 5+ major releases , working closely with QA teams and end-users to validate system functionality and ensure optimal user experience
• Provided ad-hoc analytical support to senior management, conducting market research and competitive analysis to inform strategic decision-making and drive business growth
• Collaborated with project managers to ensure successful project delivery, including scope management, resource allocation, and risk mitigation, for SAP Hybris implementation projects

Scrum Master

• Facilitated daily stand-up meetings, sprint planning, sprint review, and sprint retrospective meetings for 3 Agile development teams
• Collaborated with cross-functional teams to coordinate dependencies and ensure alignment on project goals and priorities
• Assisted the Product Owner in managing product backlog, refining user stories, and prioritizing features based on business value
• Utilized JIRA software to manage and track sprint progress, backlog items, and team metrics for 12 sprints , ensuring transparency and accountability within the team
• Maintained and updated Agile metrics and progress reports such as burndown charts, velocity, and sprint progress for stakeholders
• Provided support in project management activities, including scheduling, resource allocation, and tracking of milestones and deliverables
• Contributed to the development and maintenance of Agile artifacts, including user stories, acceptance criteria, and sprint backlogs

• Worked closely with the management and end-users to create and evaluate business requirements as Microsoft Business Intelligence Developer
• Designed, developed, and maintained innovative business intelligence solutions using agile methodologies
• Worked towards the process optimization and automation of existing business intelligence systems
• Crafted and executed queries upon the request for data from various sources such as SQL , Flat Files, and Excel
• Critically analyzed the data and presented it through detailed Power BI reports and visualizations
• Spearheaded a team of 7 new interns for a project on implementing data lineage in Power BI