Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shrihari Kasarla

Hyderabad

Summary

Senior Consultant with over 15+ years of IT professional experience, highly effective at problem solving with proven history in successful implementing, maintaining, troubleshooting, and migrating to Azure. Looking for a role where can effectively utilize expertise and experience to manage multi-tenant Azure environment, maintain updated and fully functioning VMware environments, Windows System Administration and address technological risks for growth of the organization.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Consultant

4PI Infotech India Pvt Ltd
Hyderabad, TG
03.2022 - Current
  • Working on issues on SLA based ticketing system Cherwell management tool in form of incident, change and service management.
  • Experience with Virtualization and various cloud computing platforms like Azure and AWS
  • Installing, Configuring and managing Virtual Machines with Windows platforms in Azure Portal.
  • Installing, Configuring and managing Virtual networks and implementing various network connectivity.
  • Configuration of Azure Virtual Networks, Subnets, DNS, Network Security Groups, Load Balancers, application Gateway, and traffic manager.
  • Providing high availability for IAAS VMs and PAAS role instances for access from other services in VNET with Azure Internal Load Balancer.
  • Configuring Azure file share and implementing and managing azure back up.
  • Generated monthly health checks reports of VM's in Log Analytics.
  • Troubleshoot of VM using Azure serial access console.
  • Creation of Azure VM in Availability Zone or Availability set with Portal.
  • Migration of Azure VM within different VNets, Resource groups, or different regions.
  • Creation of Custom image of Azure VM using Managed Disks or Unmanaged Disk.
  • Created and configured Storage accounts like Standard/Premium, GPv2 or GPv2.
  • Working with blobs, tables, queues, and file storage services.
  • Migrating disks from Standard storage account of same region as well as different region.
  • Protecting azure storage account with help of Service endpoint or firewall.
  • Supports platforms to ensure secured systems environment by researching security best practices and implementing remediation.
  • Knowledge of Azure CLI Powershell and Azure Kubernetes Service (AKS)
  • Migrates on-prem solutions to cloud-based offerings with lift and shift.
  • Manage access controls, user access, and passwords utilizing Azure active directory.
  • Infrastructure deployment on AWS using various services like EC2, S3, Route 53, Cloud Front, Cloud Watch, IAM and VPC
  • Configuring IAM, creating users adding Roles and Policies
  • Configured and managing S3 Storage and configured cloud watch alerts.
  • Troubleshoots servers, software and networking issues.
  • Patching servers using BigFix tool.
  • Working on NSXi deployment, NGT upgrades on Nutanix vms.
  • Working on VMware vSphere 5.x, and 6.x solution including vSphere installation, upgrade, patch management, monitoring, troubleshooting.
  • Maintaining current knowledge of relevant technologies
  • Performs other duties as required and supported team members in troubleshooting technical issues related to windows infrastructure, fostering culture of continuous learning and improvement and managed all aspects of IT infrastructure including installation, maintenance, troubleshooting, and decommissioning.
  • Maintained high availability of critical systems by leading skilled team in troubleshooting complex issues and implementing robust backup/recovery plans.
  • Vendor managements (Microsoft, Dell, Cisco, VMware and Nutanix).

Senior System Administrator

HSBC Software Development India Ltd
11.2016 - 03.2022
  • Successfully delivered the build projects of migrating legacy system to new OS using agile methodology, Jenkins, Jira, ServiceNow and CA tool and resolved complex technical issues related to VMware products through diligent research, analysis, and collaboration with support teams when necessary.
  • Installation, administration and troubleshooting of enterprise application servers with OS 2019, 2016 and 2012R2 through web automated system provisioning and creating configuring clusters in windows environment.
  • Worked with Microsoft Identity technologies including Active Directory, Windows File Services, and Group Policies and Managing and troubleshooting of Microsoft Active Directory Domain Controllers, FSMO roles, DNS, DHCP, OU’s and Users/Groups/Computers/Service accounts.
  • Troubleshoot and fix the issues encountered during OS deployment and ensure all agents are installed on the server as per ISR standards (Direct Audit, Tanium, SCCM, SCOM, McAfee, Universal Discovery, Q-Radar, Puppet etc.,).
  • Deploy Firmware, configure the Console (ILO4 & ILO5(HP DL380, DL560 & BL460 Gen 10 Servers), XCC (Lenovo SR650 and SR850), iDRAC9 (Dell PowerEdge R740 & R840)) and integrate consoles with AD to restrict access as per ISR Standards
  • Creating and Managing Virtual Machines, Templates, resource, and capacity planning in VMWare environment

Technical Service Specialist

IBM India Private Limited
02.2015 - 11.2016
  • Resolved complex technical issues efficiently by leveraging advanced troubleshooting techniques and tools and served as escalation point for complex or unresolved cases, providing senior-level expertise when needed. Resolved complex technical issues for clients, leading to improved system functionality and performance by using t system of ITIL based REMEDY ticketing tool.
  • Managed user accounts and permissions using Active Directory, maintaining secure access controls throughout organization.
  • Assisted in development of IT policies related to Windows server administration while adhering to industry standards and regulations.

System Administrator

Ctrls Datacenters Ltd
11.2013 - 01.2015
  • Worked with users to determine areas of technology in need of improved usability.
  • Led server infrastructure development, quality assurance, staging and production systems.
  • Resolved the issues within a SLA by using the system of KAYAKO ticketing tool and provided remote infrastructure support to more than 150 enterprise clients in an environment with more than 2000 Windows servers and reduced downtime by proactively identifying and resolving potential issues through Nagios system monitoring.
  • Implementation and troubleshooting of DNS, Active Directory and Terminal Servers and participated in DR drills to failover and failback the setup without any issues.

System Administrator

Computer Sciences Corporation India Pvt Ltd
08.2012 - 06.2013
  • Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations. Improved security measures by conducting vulnerability assessments and applying necessary patches through change management and resolving the tickets within a SLA by using the system of ITIL based REMEDY ticketing tool
  • Provided remote infrastructure support to UK clients in an environment with more than 4000 servers. and troubleshooting of VM's on ESX servers by using VCenter server and vSphere client and managing the VM's on Hyper-V by using System center Virtual Machine Manager 2008R2
  • Managed backup and disaster recovery through strict data control and retention policies, personally handling recovery tasks when issues arose.

System Administrator

Sonata Software Ltd
06.2011 - 06.2012
  • Maintained high availability of critical systems through proper planning and implementation of failover clusters and fixing the bugs of Microsoft Dynamic Core services by using the tools: WTT, Bugger, Product Studio, KVMs and SCVMM2008R2
  • Resolving the bugs by using the ticketing tools Bugger and SCSM 2012 and troubleshooting the servers by using DRAC, ILO and KVM's

IT IS Support Engineer

Tata Communications Limited (Contract)
11.2008 - 07.2011
  • Executed routine maintenance activities on systems infrastructure, preventing potential downtime scenarios while minimizing impact on customers'' daily operations.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Enhanced system performance for clients through proactive monitoring and troubleshooting of technical issues.
  • Participated in post-mortem reviews after major incidents, identifying areas for improvement and implementing changes accordingly.
  • Developed strong relationships with key clients, acting as their primary point of contact for all technical concerns. Increased client retention by building trust through excellent communication skills and timely issue resolution within SLA by using the system of SDP and RAPID management tool.
  • Streamlined support processes by creating detailed documentation and knowledge base articles for common issues.
  • Troubleshooting Physical issues of Cisco switches-2950, 3560 and VoIP phones and maintenance of LAN and WAN connectivity and wireless networking and supported in new station setup.

Education

Diploma in Industrial Electronics Engineering - Industrial Electronics Technology

Chandrapur Polytechnic Chandrapur
Chandrapur
06.2003

Skills

  • Azure administration
  • Cloud Computing
  • Data Migration
  • Automation
  • Troubleshooting
  • Office 365 administration
  • Server Setup
  • Technical analysis
  • Infrastructure planning
  • Critical thinking
  • Verbal and written communication
  • Leadership

Certification

Microsoft Certified: Azure Fundamentals

Microsoft Certified: Azure Administrator Associate

AWS Certified: Cloud Practitioner

Linux Foundation Certified: Kubernetes Administrator

Timeline

Senior Consultant

4PI Infotech India Pvt Ltd
03.2022 - Current

Senior System Administrator

HSBC Software Development India Ltd
11.2016 - 03.2022

Technical Service Specialist

IBM India Private Limited
02.2015 - 11.2016

System Administrator

Ctrls Datacenters Ltd
11.2013 - 01.2015

System Administrator

Computer Sciences Corporation India Pvt Ltd
08.2012 - 06.2013

System Administrator

Sonata Software Ltd
06.2011 - 06.2012

IT IS Support Engineer

Tata Communications Limited (Contract)
11.2008 - 07.2011

Diploma in Industrial Electronics Engineering - Industrial Electronics Technology

Chandrapur Polytechnic Chandrapur

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Shrihari Kasarla