Shreya Barua

Associate Product Manager (2024 - Present)

• Driving SaaS product development for TalentReef and its integration with other Mitratech owned HRC (Human Resource & Compliance) products to increase cross sell and upsell opportunities.
• Leading backlog prioritization, roadmap creation, and sprint planning aligned to business outcomes.
• Collaborating across UX, Engineering, and Customer Success to infuse customer insights into development.
• Metrics: Increased user satisfaction by 25%, decreased release cycle time by 15%.
• Converted 2 of the highest ARR clients to buy into the integration during beta phase resulting in increased bookings and the total contract value by $2.1M.
• Thrived in fast-paced, highly adept team to develop and prioritize product features and built 3 resilient roadmaps.
• Enhanced stakeholder satisfaction by 25% through regular communication and feedback sessions.
• Resolved 90% of stakeholder conflicts within 48-72 hours, ensuring smooth project progression.
• Managed product demonstrations and testimonials for performance evaluation.

• Owned product lifecycle for Collaborati & Collaborati Spend Management, Mitratech’s e-billing and enterprise legal management solution.
• Conducted customer discovery sessions, pain-gain analyses, and UX validation workshops.
• Managed Agile ceremonies and product prioritization based on data-driven impact metrics.
• Boosted product adoption by 30% through customer feedback-driven enhancements.
• Established comprehensive performance metrics for product evaluation, resulting in a 35% improvement in product quality and a 20% reduction in post-launch issues.
• Provided thought leadership in product management, presenting at industry conferences and publishing articles.

• Managed digital transformation projects for Mauritius Telecom and RRS.
• Delivered web and mobile apps focused on customer experience in elder-care and health tech sectors.
• Led Agile project delivery, achieving 85% on-time completion and 10% project cost savings.
• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
• Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project's execution phase, helping maintain smooth workflow across departments involved in its completion process.