Shiva shanker Chanda
Network Security Engineer
Hyderabad
Summary
Ambitious Network Security Engineer committed to formulating innovative solutions to challenges while optimizing processes. Polished in developing and implementing security plans and procedures and developing strategies to respond and recover from security breaches. Logical and analytical leader familiar with security tools and technologies such as firewalls and proxy servers.
Overview
2
2
Certificates
3
3
Languages
4
4
years of professional experience
7
7
years of post-secondary education
Work History
Network Security Engineer
TCS
Hyderabad
03.2022 - Current
- Working as L2 Engineer in ZIA ,ZPA
- Managing and resolving the various proxy and URL Whitelisting,blacklist issue across TCS
- Monitoring on-premises proxy,cloud proxy,cloud based services devices thought centralized portal.
- Worked on PAC file troubleshooting issues of Zscaler proxy and URL access issues of ZIA and ZPA along with whitelisting and bypass of URL as per issue
- Creation,Addition and Deletion of corporate proxy groups and users as per infra in Azure Active directory
- Following ITIL process for tickets and achieving 100%SLA.
- Coordinating with different internal and client project to deliver the correct security solution
- Managing Escalations and tech bridge calls
- Basic actives like CA PAM, VA OPS, Loggers report
- Training and development new joiners for the process
Education
Bachelor of Science - CSE
Sree Dattha Institute of Engineering And Science
Hyderabad, India 07.2017 - 07.2021
HSC, India - MPC
Narayana Junior College
HYDERABD 06.2015 - 03.2017
High School Diploma -
Anna Memorial High School
CHOUTUPPAL 06.2014 - 04.2015
Skills
Zscaler ZIA,ZPA,ZDX
Proxy
Bluecoat Symantec WSS
Network Troubleshooting
Problem Solving
IT Support and team management
Training and development
Communication skills
Customer service
Certification
Zscaler internet Access(ZIA)Certifiied Administration
Timeline
Zscaler internet Access(ZIA)Certifiied Administration
12-2023
Zscaler Private Acess(ZPA)certified Administraztion
12-2023
Network Security Engineer
TCS
03.2022 - Current
Bachelor of Science - CSE
Sree Dattha Institute of Engineering And Science
07.2017 - 07.2021
HSC, India - MPC
Narayana Junior College
06.2015 - 03.2017
High School Diploma -
Anna Memorial High School
06.2014 - 04.2015
Languages
English
Advanced (C1)
Telugu
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)