Adept at problem-solving and with a keen eye for detail, excelled at Tech Mahindra by significantly enhancing data quality and user experience. Expertise in data management and active listening ensured a high percentage of queries understood, driving improvements in STEM content accuracy and app functionality.
Percent of queries understood: Primary responsibility will be to resolve client queries related data computation on proprietary tool , Data compute with a focus on achieving high percentage of queries understood(PQU).
Problem-solving abilities
Active listening
Teamwork
Remote support
Time management
Multitasking Abilities
Excellent communication
Decision-making
Time management abilities
Organizational skills
Data management
Adherence to Guidelines
STEM Knowledge
Attention to Detail